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Old 04-02-2014, 06:56 PM   #21
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We removed everything including the arms, brackets, and metal protector and left everything at a dump in GA. Is there another way to find the serial number?
If you don't have the build sheet, you will have to contact FR factory for the numbers.
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Old 04-02-2014, 07:02 PM   #22
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I called FR at 574-389-4600, talked to Kevin, gave him my GT 360 VIN, he pulled up my Motorhome file and he gave me my awning serial number.
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Old 04-02-2014, 07:16 PM   #23
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Whew...!!!! Just checked ours and it is a 317xxxx - big sigh of relief - thanks for the information 👍😉👏
Ours is 317xxxx also.
Guess that explains why I haven't seen anything about it other than here. Will probably still call and confirm anyway.
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Old 04-02-2014, 07:32 PM   #24
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Found ours on the sheet in the packet we received at delivery - it has every component serial number in one place
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Old 04-02-2014, 09:53 PM   #25
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Can one see the serial number without opening the awning?
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Old 04-02-2014, 10:00 PM   #26
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My unit is in a shed with the awning not extended, and I could not find the SN anywhere, so I guess it will have to be extended.
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Old 04-02-2014, 10:04 PM   #27
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Can one see the serial number without opening the awning?
Simple answer: NO!
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Old 04-03-2014, 11:00 AM   #28
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FR verified that my awning's serial number was not part of the recall.
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Old 04-03-2014, 11:18 AM   #29
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Looked at mine last night. I dont think i am part of the recall. I got a little confused because the post a few pages back has one less digit in the serial number then my awning has. But i believe the first three numbers are the key, so i am good. I hope.

FYI you only have to open about a foot to see the tag with the serial number on it.
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Old 04-03-2014, 11:26 PM   #30
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So...getting ready for a quicky weekend and open the awning a little to try to find the serial number. Didn't find it BUT did find one of the main pivot bolts half way out of the bracket. Who knows where the star washer is but it did bend the bracket. Hammered it in for now and Woodstock was going in for other warranty work next week anyways.
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