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Old 04-01-2014, 09:19 AM   #1
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Awning Recall

Hey guys, I just received the following alert from Good Sams. It may not have been our fault after all that the awning was not retracted when we were on the move. We do remember hearing something before the big bang and that could have been the motor shearing off. I had blamed myself for not retracting the awning, but I'm very particular at checking and double checking everything before we move. I'd get your awning checked out and fixed.

NHTSA Campaign ID: 13V203000 Manufacturer: Forest River, Inc. Model Year: 2014 Make: FOREST RIVER Model: GEORGETOWN Recall Date: 05/17/2013 Component: EQUIPMENT Potential # of Units Affected: 9526 Summary: Forest River is recalling certain model year 2013-2014 Forest River models Blue Ridge, Cardinal, Cherokee, Columbus, EVO, Georgetown, Flagstaff, Forester, Lexington, Puma, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Sierra, Stealth, Sunseeker, Wildcat, Wildwood, Work and Play and XLR; Coachmen models Brookstone, Catalina, Chaparral, Concord, Encounter, Freedom Express, Freelander, Leprechaun, Mirada, Pursuit, and Sportcoach; Prime Time models Avenger, Crusader, Lacrosse, Saniber, and Tracer; Palomino model Maverick Truck Camper; Cargo Mate model Eliminator and Shasta models Revere, Phoenix recreational vehicles manufactured from February 13, 2013, through April 18, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear. Consequence: If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash. Remedy: Forest River will notify owners and Dometic staff will replace the affected motors with motors of a different design. A notification schedule has not yet been provided. Owners may contact Forest River at 1-574-389-4600 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to Home | Safercar -- National Highway Traffic Safety Administration (NHTSA). 000054391001882208000000329
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Old 04-01-2014, 01:54 PM   #2
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Thanks for the heads up. Guess I better be strapping the arms until it gets fixed.
Pretty sure mine is in that recall
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Old 04-01-2014, 02:14 PM   #3
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Wow, I think mine was made about a month or two earlier...now ill be paranoid

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Old 04-01-2014, 02:41 PM   #4
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Thanks for the heads up. Guess I better be strapping the arms until it gets fixed.
Pretty sure mine is in that recall
Strapping the arms will not keep it from unfurling when the motor bolts fail. You have to lock the awning tube itself.
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Old 04-01-2014, 03:00 PM   #5
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Strapping the arms will not keep it from unfurling when the motor bolts fail. You have to lock the awning tube itself.
I would have to agree with you. Especially if it can do it even while not in motion. But if unfurling allows the awning arms to come down it will at least keep them from landing on the power line I am parked next to at home.
Any thoughts on how to keep from unfurling until fixed? Somehow as long as it takes to get things fixed on these rigs I don't see it happening as soon as I need it.
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Old 04-01-2014, 03:05 PM   #6
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I would have to agree with you. Especially if it can do it even while not in motion. But if unfurling allows the awning arms to come down it will at least keep them from landing on the power line I am parked next to at home.
Any thoughts on how to keep from unfurling until fixed? Somehow as long as it takes to get things fixed on these rigs I don't see it happening as soon as I need it.
Here's what I did and use while towing.
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Old 04-01-2014, 03:38 PM   #7
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That's awesome oldcoot, you should pat. it.
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Old 04-01-2014, 03:47 PM   #8
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Now, here is something that I don't understand. We bought our coach from a place about 2 ours away from home. Not only do I not feel like driving that much to get things fixed, but I hate the dealer. I found out that there is a GT dealer 25 from the house. I called them and the young guy that answered the phone said he didn't think they would do warranty work unless the coach was bought from them. He said, he had to ask his boss and would call me back. Still waiting....

Is that normal? Why wouldn't any GT dealer want to do the work?
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Old 04-01-2014, 04:04 PM   #9
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I have a Carefree Power awning that has the same problem. The motor assembly came apart while going down the road. Over $4000 in damage. It would be nice if Carefree has a recall too!!
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Old 04-01-2014, 04:05 PM   #10
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Originally Posted by alparmmer View Post
Now, here is something that I don't understand. We bought our coach from a place about 2 ours away from home. Not only do I not feel like driving that much to get things fixed, but I hate the dealer. I found out that there is a GT dealer 25 from the house. I called them and the young guy that answered the phone said he didn't think they would do warranty work unless the coach was bought from them. He said, he had to ask his boss and would call me back. Still waiting....

Is that normal? Why wouldn't any GT dealer want to do the work?
They "technically" do not "have" to do warranty work if you didn't buy it from them, and this is nothing new.
Many a people have purchased 100's if not thousands of miles away from home only to find out there local dealer "whom was more expensive" refuses to do warranty work since they didn't get the sale.
And if they do accept to do warranty work you may have to wait months while they service there "purchasing" customers.
Dealers whom sell forest river brands are independent and could care less of you if you didn't buy from them.



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