This is my reply from April Oconner concerning my step concerns:
Unfortunately, there is nothing I can do at this point. How can we replace a working step? As stated in your email you stated that your step is not broken at this time. We can not replace parts on a what if scenario.
However that being said, the only ones Forest River have been replacing with a Kwikee step are the ones that are in warranty. Since we have transitioned to Kwikee on the production line.
If you have a failure you will need to contact LCI, at 866-524-7821. You have a repair order already in for the steps.