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Old 02-16-2014, 01:29 PM   #11
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Hi. I was thinking of you with all of the recent storms in your area. I hope you made it through well. We are watching it snow yet again today after getting four inches more on Thursday from your storm! As for my clarion navigation issue I am still working on it. I did connect with Russ at FR and he was very helpful. I was impressed with his quick turn around. He contacted clarion along with my garage repairman and the part was indeed missing. The np401has been installed. The clarion tech and repairman had a conference call while it was being installed . While that all sounded promising, it was discovered during that installation that FR needs to send a computer chip to be installed in main computer system for the navigation to work!!!!!!! I have started a new round of phone calls to a new contact person: Kevin s. It makes me very concerned to wonder what else could be missing directly from the factory....that I am unaware of at this time. I will keep you posted. Take care...Judy
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Old 02-26-2014, 03:55 PM   #12
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macevoyj any news yet on your problem?
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Old 02-26-2014, 09:20 PM   #13
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They are replacing the entire unit yet again. I understand that it was an argument as to was responsible to pay for the mistake. I don't care as long as I get what I was promised and paid for in my deal. I am still waiting......
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Old 02-26-2014, 09:22 PM   #14
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Roger that... would have loved to hear that conversation. Thanks for update.
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Old 02-26-2014, 09:31 PM   #15
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Me too
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