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Old 08-19-2015, 05:24 PM   #1
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Damage under the slideout floor

Needing help from others. My dealer said they fixed my problem of the belly of the slideout that was scraping the floor away. They put rollers underneath the slide out that cause the floor to be raise 1-1/2". This "fix" has now raised the floor so everytime I step on it the floor buckles that raised 1-1/2". This will crack the floor in no time from just sitting at the table. My dealer said there is nothing they can do about it and won't even take the rollers off. They were paid by Forest River and they said that is what FR told them to do.
Who else has this problem and how did y'all fix it?
Here is what the slideout was doing before they fixed it. Tomorrow I will have some pics of the issue I am having now.
Thanks
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Old 08-19-2015, 05:48 PM   #2
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What I see is that they going to have to put in metal to roll over the glides, 2) they need to adjust the tilt of the floor to drop down in the tray. 3) I do not see any strip to that is screwed in at the long strip on the side. without that you will get water to seep in and rot your floor out. Makes no difference if it a TT, 5er or a MH. That is all needed no matter what. I wouldn't except that at all.
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Old 08-19-2015, 06:00 PM   #3
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Thanks
My thinking is they installed the rollers too high. The rollers should have been just high enough to roll over where it was scraping.
My dealer said they could not install metal or plastic sheets for the slides to glide over where it scrapes. They didn't even paint the exposed wood.
I will have pics tomorrow after we pick up the coach.
I left a message with my FR rep.
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Old 08-24-2015, 12:45 PM   #4
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mine was doing the same thing and while at the rally, FR installed (skies) on the edges which covered the problem up and stopped any further issues. Its a plastic strip which has 3m tape on it to stick to the bottom of the slide out. They fixed quite a few at the rally. I'll try to post a pic later.
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Old 08-24-2015, 01:46 PM   #5
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I just talked to Forest River and they said they are going to help me out. My local dealer is not fixing it right. They have put on rollers and adjusted the slides several time but still not fixed.
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Old 08-24-2015, 11:34 PM   #6
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Its a real easy fix with the plastic skies. Saw how they did it and on a scale of 1-10 I would say its a 2-3. Forest River does stand behind there product, glad they are assisting.
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Old 08-25-2015, 03:44 PM   #7
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I had same problem on my 2013 378. I contacted forest river and spoke with the east coast Georgetown warranty person. (Travis Bird). At first he told me since my coach was out of one year warranty timeframe he could not help me. I couldn't even get advise on suggesting a dealer who had experience in dealing with this problem. After much research on several blog sites I discovered this is a common problem with the georgetowns and there was two different fixes most commonly being used. Plastic plates and metal plates. I heard one guy complaining the plastic sliders broke on him and damaged his slide seal causing significant additional expense. Long story short after many emails and as a last resort mentioning my intention to contact motorhome magazine action line for assistance Mr. Bird agreed to send me the metal plates. He offered to reimburse a dealer to install them however no Georgetown dealers anywhere close to me here in WV. I installed the metal plates myself and painted them flat black. Sealed edge with black silicone and have had them on for around three months now and am happy with results. The slides now ride on metal plates rather than the covered wafer board on bottom of slide. Installing was easy. Run slide in around 10 to 12 inches. Used a 2x10 to make a prop and a floor jack to raise slide around a half an inch on each side of slide. Slid plates on one end at a time. Installed metal plates from inside and screwed them in place with pan head screws. (I think I used 3/4 inch number 8 screws but not 100 percent sure of screw size. The plates were already pre drilled to recess the screws. Only complaint is metal could be about half as thick and if I were going to have them fabricated I would have used stainless steel instead of standard plating. I also had to trim down the decorative square blocks on the corner of each slide on inside of coach as when slides were moved all the way in I noticed the blocks were running up against the ceiling and I was concerned it would damage the vinyl ceiling material. Very happy with results and I'm confident it is a long term repair. Attachment 86845Attachment 86846Attachment 86847
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Old 08-25-2015, 03:54 PM   #8
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Damage under the slideout floor

I'm attempting to post pictures of metal plate and inside trim. Click image for larger version

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Hard to get clear picture on outside bottom as both slide bottom and plate are black. Sorry.
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