There is another active thread going on regarding the dreaded LCI steps and the many issues that have been associated with them. I wanted to start another thread to get some opinions from the world of Georgetown owners.
I have been in contact with Forest River, Kevin Stratton, since early June regarding failures with my steps and the danger they present at any given moment. I emailed pictures in of my broken steps. I did not hear from Kevin for over a month. I finally emailed again taking into account summer vacations and such. Kevin got back to me, apologized for forgetting about me and mentioning being tied up at Goshen and the FROG rally. He offered me replacement Kwikee Steps at $357 plus shipping. I thought that was a fair offer, until I read on this forum that they were replacing steps on rigs as old as mine (2011) for free. I emailed Kevin back to and asked seeing they were replacing LCI's free at Goshen and I didn't take the time or expense to travel there could they at least pick up the cost of freight. His response was due to age of my rig and me being the second owner the deal stands at $357 plus shipping. DEAL OR NO DEAL I ASK?