Originally Posted by gartonhl
I have a 378TS also. I am also having troubles. Will take it back in next Monday. I've been attempting to talk with FR (Mike Burns) but after the first talk, he blew me off. Since it's been three weeks, I sent letter to Peter Liegl, CEO. Be surprised if anything happens with him either. I guess I'm just shafted. My MH is a 2010, but while talking to Dometic about my problem, they said the fridge was manufactured by them in 2006. Must have been sittin' around for awhile; as Mike Burns told me.. He also remarked "it must have come over on a slow boat from China". Lot of truth to that because it was made in China. I REALLY DIDN"T APPRECIATE HIS SARCASTIC responses to my questions. Does anyone know of anyone else at FR that is helpful; or at least will talk with you in a business like manner? Thanks and good luck on getting fixes done. I'll be interested to hear about the fixes also.
John Armstrong would be the person to speak with. He's always been very helpful to me but so has Mike Burns. Hope this helps, Charlie
John Armstrong [email@example.com]