Originally Posted by cfsoistman
I was wrong with the info about Flexsteel.
Next time I'll look before assuming the info I was told to be correct. I'm dealing with Williamsburg about our sofa / bed and I know it's out of warranty. It's been used only a few times and the black mesh under it has basically unraveled due to poor workmanship of the stitching. The ends have just pulled straight through the stitching. I made repairs myself with Monster Duct-tape and 14 lbs test fishing string. It's held for a few years but now another area in falling apart. If you have any issues with Williamsburg Furniture you can email them at.
Whittney Culp is the warranty contact I have been talking with.