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Old 03-24-2013, 10:13 PM   #11
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Not sure no lube might not be the best answer as i have gone through two sets of stairs in five years and great advice as to checking the torque of the bolt as one of my steps died due to it being loose. I am on mobile app and did not see any pictures posted or torque recommendations? ?? Also anyone use loctitie?

2008 Georgetown 350TS
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Old 03-25-2013, 08:30 AM   #12
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With open gearing, bushings, and ball socket joints exposed to road debris, you must lube oten, flusihing lubes better than grease trapping dirt.

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Old 03-25-2013, 03:30 PM   #13
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I had an issue with the main bolt that holds the gear in place, you have to lie on back under steps and check it, it had come lose and while checking it, the bolt literally dropped out, on to my chest. This could cause noises if loose. Just a thought. Put the bolt back with lock tight and tighten the others and 14,000 miles later, all good. Good luck.
Logic will carry you from point A to point B. Imagination will carry you everywhere. "Albert Einstein". 2011 Georgetown 360, Bride of 45yrs, and 2014 Chev Equinox toad, what more could you ask for.
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Old 05-30-2013, 06:59 PM   #14
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Got it all fixed under factory warranty. Issue was the motor. They mechanic said it was probably from somebody stepping on the step while it was still moving. Brand is a Lippert by the way. Hope this helps somebody in the future.


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Old 05-31-2013, 08:58 AM   #15
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I have had the same problem (three step) two time the first fix was a new motor under, warranty, that lasted six months are so and started doing the same thing, this time I had to spend $100.00 to buy a new motor haven't had any more problems with the unit.
You might want to check the bolts on the motor mine were also loose the first time also there are a lot of adjustments and stops that should be in proper place.
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Old 05-31-2013, 09:41 PM   #16
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Location: Denver, Colorado
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The motor used for the Lippert steps on the Georgetown is a Ford and Lincoln power window motor. They are available from Car Quest, Advance Auto Parts, O'Reilly, etc. for about $50. You will need to cut and reuse the electrical connector off the old Lippert step motor, as it is different from the Ford connector.

Two manufacturers available:
ACI part # 83694
Cardone part # 42-309
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Old 06-01-2013, 11:12 AM   #17
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Thanks that would save a bundle

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Old 06-01-2013, 03:48 PM   #18
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Same thing happened to me after about a year of use.My rv mechanic opened the step motor and replaced the plastic ball berings with steel ones.Been ok ever since.
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Old 06-27-2013, 03:11 PM   #19
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Step ball joint failure

Well I've fallen victim to the dreaded sheared bolt problem. Without a doubt by examining the bolt it sawed off 80% of the diameter and broke the final tab. No one was on it when it failed and I caught the nut/stud when it fell off. Went to a local RV parts store in Lancaster county and showed them a picture of the Stromberg Carlson add owned by Lippert. They ordered and recd. in two days. Pain without it. I had witness marks on the nut and stud still visible. I hadn't noticed it turned in the past few months and it made no sounds this time, just quit! Here's some pics of the common failed area.
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Old 06-30-2013, 06:28 PM   #20
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VinceU, I had the exact same failure this week while waxing the coach. Bad part was it let go when I stepped down and darn near broke my neck. Lippert price $56.00, Grainger price $28.00. You can also drill out the stud and install a grade eight bolt if you are in a jamb.

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