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Old 08-10-2016, 10:20 AM   #1
Georgetown 30X3 Owner
Join Date: Jun 2016
Location: Baroda
Posts: 6
Entry Door Lock Failure "Safety"

The entry door lock (deadbolt)mechanism failed, locking me and my family inside the motorhome preventing egress. Of course my greatest fear is that my family and grandchildren could have be trapped and in the event of an emergency could have risk of injury or God forbid death.
I was able to exit using the rear safety window, then working with my wife inside sending photos back and forth, we disassembled the inside plate and using vise grips turned the deadbolt shaft to open the door. Working now with my dealer on repairs.

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Old 08-10-2016, 10:22 AM   #2
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Location: Tulsa
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Yikes, that's crazy.

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Old 08-10-2016, 04:28 PM   #3
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Posts: 351
On my 378 the inside latch broke but I was able to open with a screwdriver. Unfortunately was not able to replace just the inside plate. Anyone want to buy the entire latch mechanism with new locks? PM me please.
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Old 08-10-2016, 05:48 PM   #4
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Posts: 204
Had a similar experience with my Mirada this summer.

I was on the outside and my DW was on the inside.
I tried to open the door and the handle pivoted out like usual but with no resistance. DW tried the inside but the same thing there.
I borrowed a ladder and climbed in the emergency exit window, took the mechanism apart inside only to find the the latch bolt itself had broken. There was no way to open the door from the inside. Climbed back out and was able to force the latch in with a thin strip of metal.
I ordered a replacement thru Amazon and got it the day before we had to leave the park. I was really worried about it fitting because it was not the same latch but it did and all is well now.
Joel K
Southeast AZ
2013 Coachman Mirada 29DSSE
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Old 08-11-2016, 12:39 PM   #5
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I had my deadbolt mess up also with my first TT. Dealer had to drill it out! Luckily we were not away on a trip!
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Old 08-11-2016, 12:47 PM   #6
Join Date: Sep 2015
Location: Green Valley, AZ
Posts: 88
This also just happened to my 2014 Legacy. This IS a safety issue and I see more and more posts related to the same failure. What does it take to get a recall and hold the manufacturer responsible?

Dave and Pam Carroll
Callie - 9 yo chihuahua/yorky mix
2014 Legacy SR300 340BH
2013 Chevy Sonic Toad
Full-timing since January 2016
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Old 08-11-2016, 03:15 PM   #7
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Location: Central, Fl.
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Scary !
2018 Forester 3011DS (Purchased 04/26/17)
2010 Flagstaff 26 RLSS (Sold 05/16)
2012 Ford F-150 Ecoboost, Screw, H/D, 3.73
1930 lbs CCC
2014 Jeep Rubicon JK
Going where the weather suits my clothes.
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Old 08-11-2016, 03:22 PM   #8
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And the lock manufacturer is?

Try doing a netsearch for Wesco Fastec lock recall.
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Old 08-12-2016, 09:25 AM   #9
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Join Date: Apr 2016
Location: Orlando, FL
Posts: 48
Yes this happened to us twice last summer as the regular lock failed first and then the deadbolt. We got very adept at crawling out the passenger side window onto the roof of our car. We got a replacement lock and a spare in case it happens again. The lock was maladjusted and just broke under stress - especially when unlevel which is most of the time you are on the road traveling, btw.

The dealership freed my hubby the first time and showed him how to find the screws that are hidden behind the deadbolt. So we are ready when it happens again. This time we make sure the door is set right in the frame before we pull the latch. (Pull it in a bit to hear click before unlatching) Last year we were yanking it without paying any attention.
2015 Georgetown XL 369
2005 Jetta TDI
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Old 08-12-2016, 10:01 AM   #10
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Location: Spring Valley OH
Posts: 476
Had the same thing happen on our 2015 GT. Called a locksmith who crawled in through the driver's window to take it apart from the inside. Then I contacted the lock manufacturer who overnighted an entire new handle to me. They admitted to it being a known problem but weren't willing to use the word "recall". No doubt this is a serious safety issue.

2015 GT 364TSF
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door, lock, safety

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