Reply
 
Thread Tools Display Modes
Old 07-30-2016, 08:09 PM   #11
Junior Member
 
Join Date: Jul 2016
Posts: 14
Airplane

Just getting into the RV scene and I have learned a lot reading the posts on the forums. From what i have been reading, lot of problems with RV's. Made me think if these same companies built airplanes??
__________________

__________________
lars36 is offline   Reply With Quote
Old 07-30-2016, 08:27 PM   #12
Senior Member
 
Join Date: Jun 2015
Posts: 394
Glad they don't

I've owned two Diamond airplanes (DA20 and DA40) and one Forest River RV (Forester MBS).

The Diamonds are much better built and warranty service was available at ANY dealer. No arguments about where it was bought and no months of sitting waiting for the factory to authorize or ship the correct parts. Airplane owners would not tolerate the cruel joke that is "warranty service" from the RV manufacturers.

The more stories I read on this forum about the defects from the factory, the finger pointing games being played about service and parts - the more I vow never to own another RV, regardless of brand. I wish I had read this forum before I bought.
__________________

__________________
KatanaPilot is offline   Reply With Quote
Old 07-30-2016, 10:42 PM   #13
Happy Camper
 
Join Date: Apr 2015
Location: Near Selma, Alabama
Posts: 77
Don't count on Camping World to be better!
After several months of "no service", I demanded to pick my TT up and made my own repairs. They will never see my camper in one of their facilities unless it rains in H*** first.
__________________
Johntgif is offline   Reply With Quote
Old 07-30-2016, 11:29 PM   #14
Senior Member
 
Join Date: Mar 2015
Location: Florida
Posts: 179
Quote:
Originally Posted by Johntgif View Post
Don't count on Camping World to be better!
After several months of "no service", I demanded to pick my TT up and made my own repairs. They will never see my camper in one of their facilities unless it rains in H*** first.
I certainly agree. I bought from a small mom and pop RV dealer and they bend over backward to keep you satisfied. If you buy from most big box dealers be prepared to do your own service work or be prepared to wait a number of months.
__________________
OldBob

I may be old but I'm trying, very trying.
2015 RAM 1500 - EcoDiesel
Rockwood Ultra V 2715VS
OldBob is offline   Reply With Quote
Old 07-31-2016, 05:57 AM   #15
Senior Member
 
kentdavido's Avatar
 
Join Date: Jun 2016
Location: Tulsa
Posts: 110
We have a great dealership and I feel the motorhome manufacture makes it difficult for the dealership to do the work quickly because of their process and the independent repair service vendors they use while the coach is under warranty. We were going to purchase through the Texas dealership who has amazing how pricing,but our local dealership gave us a better price and I'm thankful because I can't imagine trying to get it repaired in Texas when we live in Oklahoma. We're thrilled with our Georgetown and understand there are issues and our dealership is great. The dealership hands are tied because of the process and I think Forest River has to correct that. They have become compliant and consumers have let them get away with this behavior
__________________
kentdavido is offline   Reply With Quote
Old 07-31-2016, 06:37 AM   #16
Senior Member
 
Join Date: Oct 2015
Location: Northern Illinois
Posts: 117
Residential fridge repairs

Quote:
Originally Posted by kentdavido View Post
Wow those are some incredible stories. I feel they have become complacent and this is normal to the dealership because this kind of stuff happens to them all the time. If I was a dealer I would be selling a product that made us look good. Everyone of the issues is a black mark on the dealership. And it seems to me the subcontractors who represent the products that are installed in the rigs are the ones who are neglectful. I just want to talk to Forest River to express to them the issues we've had with the service company who takes care of full-size residential refrigerators.
Thanks for listening.
I agree that the service company that repairs the residential refrigerator is totally at fault. I had my 2015 CC in the shop for 4 times for a leaking ice maker on the Whirpool fridge. First they said it was the shutoff solenoid. Replaced that, still leaked. Then they said it was low water pressure to the ice maker?? Replaced the water shutoff valve, still leaked. Replaced the whole ice maker unit, still leaked. Replaced the ice maker unit again along with the supply line. It finally works. Not sure what the cause was for the leak, but it finally got repaired after 5 months. Each time the service company came to work on the ice maker it was a different service man so each one had a different idea of what was wrong. And of course they didn't have parts with them so they had to be ordered. (Many weeks of delays due to this). More delays waiting for authorization from FR. Very frustrating indeed.
__________________
2015 GMC Denali 3500 4X4 Duramax
2015 Cedar Creek 36CKTS
grumpyoldman is offline   Reply With Quote
Old 07-31-2016, 07:27 AM   #17
Senior Member
 
kentdavido's Avatar
 
Join Date: Jun 2016
Location: Tulsa
Posts: 110
The biggest challenge on the refrigerator repair company is they won't come to us. The Dealership offered the company $150 to come to our property and they refused. We live in in the Tulsa Metropolitan area and it wasn't like they had to drive to some rural community. Once again that's why I would like to talk to Forest River and explain how their service contractors is hurting their reputation. The same in your story is each time you had a different device person fixing your unit they had a different point of view. It is absolutely a crazy process.
__________________
kentdavido is offline   Reply With Quote
Old 07-31-2016, 09:43 AM   #18
Senior Member
 
Join Date: May 2012
Posts: 424
I'm just wondering if FR paid for four repairs to that residential fridge. I believe that when a repair company is paid for a warranty repair and whatever was done doesn't fix the problem, they shouldn't be allowed to charge to attempt the repair again and again and again ......

Phil
__________________
pmsherman is offline   Reply With Quote
Old 07-31-2016, 11:03 AM   #19
Senior Member
 
kentdavido's Avatar
 
Join Date: Jun 2016
Location: Tulsa
Posts: 110
Repairs

I do believe it's in the best interest of the repair vendor not to fix the unit if they're getting paid every time there's something still broken,,it's an odd process.
__________________
kentdavido is offline   Reply With Quote
Old 07-31-2016, 01:50 PM   #20
Senior Member
 
Iwannacamp's Avatar
 
Join Date: Aug 2013
Posts: 2,613
I know a lot of people feel like me....the only warranty work I would seek would be something I couldn't repair. My ole 5er didn't have a warranty so it was never a problem.


Sent from my iPhone using Forest River Forums
__________________

__________________
2017 Puma 297RLSS
2005 Ram 2500 4X4 diesel
Our new 5er 10-26-16
Days camped 2016 8 2017 1
Iwannacamp is offline   Reply With Quote
Reply

Tags
forest river, repair, repairs

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:22 AM.