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Old 07-31-2016, 02:15 PM   #21
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Another thing!

I am all new to this and now I am not so sure what to do now?

Another thing, why all the mods to the Motorhome to keep it on the road in strong winds and when 18 wheelers pass?

Why isn't this done @ the factory during the build?

Why is this not offered as an option @ lest?

Guess I am just too stupid to understand why someone would pay $100.00+ and then have to throw money into something to keep it on the road?

Sounds like the luck of the draw in how good of a build you get from the factory?
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Old 07-31-2016, 02:52 PM   #22
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1 windshield and 1 refrigerator brain was beyond my skill set. But I agree.
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Old 07-31-2016, 06:09 PM   #23
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Originally Posted by lars36 View Post
I am all new to this and now I am not so sure what to do now?

Another thing, why all the mods to the Motorhome to keep it on the road in strong winds and when 18 wheelers pass?

Why isn't this done @ the factory during the build?

Why is this not offered as an option @ lest?

Guess I am just too stupid to understand why someone would pay $100.00+ and then have to throw money into something to keep it on the road?

Sounds like the luck of the draw in how good of a build you get from the factory?
We have a new 364 and have done no changes and the wife and I both drive.. I will say we usually only go about 63-64 MPH and have no problem.. We realize we are driving a big box and movement will happen in the wind
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Old 07-31-2016, 07:09 PM   #24
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I also have been looking @ the Fleetwood Bounder, went to there forums, found a litany of problems on brand new rigs. Time to bring in the Japanese and have a better build?
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Old 07-31-2016, 07:18 PM   #25
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The experience is ALL about the dealer. ALL motor homes will have issues. We have had some minor issues but they were addressed without any problems at all. You may get a slightly better price at a "big box" volume dealer but once you leave the lot they will forget you. Pay a little more at smaller "mom and pop" and they'll usually bend over backwards to keep you as a customer for future business and depend on word of mouth referrals. Alpin Haus in upstate NY has been absolutely top notch for any issue I bring to their attention and I can just about guarantee when we decide to upgrade at some point in the future, we will be buying from them again (not quite mom and pop but small enough to at least make you feel like they value your business). They actually delivered the RV to my home because it took them two extra days to fix something, so to save me the inconvenience of altering my schedule, they brought it to me! Unfortunately customer service is a lost art at most places so until they give me a reason to chance my mind, Alpin Haus is the place for me.....
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Old 07-31-2016, 07:56 PM   #26
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Just maybe...

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The experience is ALL about the dealer. ALL motor homes will have issues. We have had some minor issues but they were addressed without any problems at all. You may get a slightly better price at a "big box" volume dealer but once you leave the lot they will forget you. Pay a little more at smaller "mom and pop" and they'll usually bend over backwards to keep you as a customer for future business and depend on word of mouth referrals. Alpin Haus in upstate NY has been absolutely top notch for any issue I bring to their attention and I can just about guarantee when we decide to upgrade at some point in the future, we will be buying from them again (not quite mom and pop but small enough to at least make you feel like they value your business). They actually delivered the RV to my home because it took them two extra days to fix something, so to save me the inconvenience of altering my schedule, they brought it to me! Unfortunately customer service is a lost art at most places so until they give me a reason to chance my mind, Alpin Haus is the place for me.....
Maybe I'm just not getting it. If you build a quality rig going out the door, less hassle for everyone. Who wants their rig in the shop for months @ a time. Does NO one any good! But I guess when your getting $100,000+ and you only get a 1 year warranty I guess these companys don't really care? Would love to know the ratio of happy out the door to the ones who have multiple problems with their rig. Some of these companys have been in business for 20 to 30 years or more, they should know how to build a quality rig by now don't you think. Or maybe I am getting it, they just don't care??
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Old 07-31-2016, 08:50 PM   #27
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After reading a whole lot of threads like this one, I've come to three conclusions:
1. Don't buy the extended service plan! Put that amount of money in the bank, and pay for the major repairs yourself...if there are any.
2. Do the ones you can do on your own. With some medium-level DIY skills, you can do the CHF, steering stabilizer, front and rear anti-sway bars, track-bar and Sumo Springs yourself. There are lots of other repairs, mods and upgrades you can do on the coach and chassis. Use this Forum for advice. The folks on this site are just like you and me and love helping each other!
3. After your initial one year warranty, for those things you can't do yourself, use an independent RV repair shop. (Look around first and check on customer satisfaction via the Web.) They usually have competitive prices and a high degree of incentive to get you done quickly. That's how they make their money. And, they try to do their best to solve issues correctly in order to maintain repeat customers. Go out of your way to be as nice as you can with a local shop and build a relationship. For example, we have chickens, so I always take a dozen fresh eggs for the guy who got me done satisfactorily. Also, a kind word can go a long way.
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Old 07-31-2016, 11:14 PM   #28
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Time to bring in the Japanese and have a better build?
I wonder what the betting odds are on that ever happening.
Million to one?

Why would they even consider doing that?

American-style RVs have no place in Japan. So there's no home market except for popups.

Import and shipping costs would eat up any profit they would make.
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Old 07-31-2016, 11:39 PM   #29
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1 windshield and 1 refrigerator brain was beyond my skill set. But I agree.

I highly recommend deans Rv for service repairs! ( not sure where your taking it, this is where I've had the best service ) if it's Daves Rv, that's the problem!


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Old 08-01-2016, 12:08 AM   #30
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Customer service these days has really changed, I believe after the recession companies had to cut staff in order to survive, unfortunately most haven't added staff to accommodate the new business which causes the employees to all feel over worked and underpaid. This translates to people that really just don't care about us the end customers!

I've had to literally hold my service guys hands and stay in touch with them weekly for updates on parts for my coach. Fortunately they are little items that don't prevent me from taking it out on trips, I have been waiting for about 3 months for replacement cabin doors that had small creases in them upon delivery.

My windshield is being replaced due to several rock chips at delivery, and the biggest issue now is the whole generator AC issue, however I'm working on that myself for now.
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