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Old 07-19-2012, 04:44 PM   #1
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Drove our new coach over to Elkhart In, to be serviced what can I say, they did a great job a lot of the stuff that we talk about on the forum they looked at and fixed. No questions asked took care of all our concerns. They had 2 techs on it all day. Also took the factory tour the 2013 378xl lots of new options very nice.
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Old 07-19-2012, 04:48 PM   #2
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Quote:
Originally Posted by armye7 View Post
Drove our new coach over to Elkhart In, to be serviced what can I say, they did a great job a lot of the stuff that we talk about on the forum they looked at and fixed. No questions asked took care of all our concerns. They had 2 techs on it all day. Also took the factory tour the 2013 378xl lots of new options very nice.
Was this scheduled by John Armstrong? Did you have to get a hotel room or did you stay on site in the motorhome?

What kind of items did they fix?
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Old 07-19-2012, 05:21 PM   #3
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Yes John Armstrong, stayed in unit on site. They replaced bolts on steps, reinforced hot water heater repaired slide bottoms resealed roof and also replaced some molding inside coach. They went through every thing in the coach and readjusted and lubed and sealed everything. Me and my better half very pleased.
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Old 07-20-2012, 11:13 AM   #4
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armye7 what was wrong with the slide bottoms and hot water heater?
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Old 07-20-2012, 11:45 AM   #5
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The hot water heater they supported there was a problem where they would fall, slide outs rub on bottoms and break the plywood down,
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Old 07-20-2012, 06:40 PM   #6
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2012 GT 378TS & I too just had to have the hot water heater put back in place. The outside looked like there was a loose door. Dealer handled it under warranty.
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Old 07-22-2012, 02:33 PM   #7
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One of those options on the new 378 is an outside TV built into the sidewall!
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Old 07-22-2012, 02:43 PM   #8
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Yes saw that at the factory, nice option.
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Old 07-22-2012, 10:25 PM   #9
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was your MH still under warrenty?
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Old 07-22-2012, 11:09 PM   #10
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Yes mine was still covered.
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