Originally Posted by crousr01
I am a new rv'r, have had 38' georgetown for about 8 months, have 6,000 miles and front tires have extreme wear on them, I have not hit any pot holes or curbs, yet.
Does any one have any knowledge or experience about front end alignments or warranty issues ?? Or am I just on the hook.
As a side note I do not run with heavy weight capacity and I believe proper tire pressure, if that has any thing to do and it does not drive like it is out of line. Thanks for input
I'm sorry you're going through this. I just went through it not too long ago.
I took my Georgetown 270 in for a Road Performance Assessment since we were looking to beef up the sway control and was told I needed the alignment and shown some pretty significant wear on the front passenger tire. I remembered reading here about the 90-day thing, so I called the dealership to ask; the 90-day thing was confirmed.
I spoke with Kevin Stratton at FR (played phone tag for a while before actually speaking), and he told me they would allow me to use the service center I was working with and that we would be reimbursed for the alignment.
A number of other adjustments had to be made in order to make the alignment worthwhile, and I OK'd the work figuring I would most likely come out of pocket for everything other than the alignment. ...but what choice do you have, really? Getting everything straightened out and as it should be was necessary to save us from having to continually replace tires.
Anyway... I submitted the detailed paperwork to FR. And although it has taken WAY longer than it should (we're at 7 weeks now), I am under the impression that our "check is in the mail". The nice thing is that FR did their own work/research and determined that the additional work was necessary in order to make things right with the alignment, and the reimbursement amount reflects that.
My understanding is that we're all pretty much in this same boat. It would be nice if the industry standard was to align the coaches before sending them on the road to the dealerships.
I wish you luck and hope FR will help you out should you decide to contact them.