Georgetown 377 XL - generator runs fine but will not pick up the load. Is there a breaker on the generator? All main breakers are fine and shore power runs fine. A click can be heard as the generator tries to pick up the load but won't kick on. The connect switch seems to function ok. I have a service scheduled in 2 weeks but would like to figure this out sooner.
You may already know this, but I will post it just in case you don't.
You probably have an automatic transfer switch that switches from shore power to generator output about two minutes after it senses power from the generator. These automatic transfer switches can fail. It defaults to generator power, so even if you have shore power it will switch off shore power to the generator. This is to prevent your generator from back feeding through the shore line into the utility.
Not sure of your genset model but I know that most Onan's have a main breaker/switch on the chassis. It will start fine but of course never have power available to load/transfer if it is open. Location should be obvious (perhaps not blatantly so) and accessible without removal of any gen parts. (Just a guess for you).
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