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Old 05-29-2016, 10:11 AM   #1
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Georgetown Contacts

Does anyone have contact information for the Georgetown beside Kevin Stratton? So far he is useless.
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Old 05-29-2016, 10:46 AM   #2
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Originally Posted by Egler View Post
Does anyone have contact information for the Georgetown beside Kevin Stratton? So far he is useless.


Yes I have a few others, is it a warranty issue?
Do you have Kevin's email?
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Old 05-29-2016, 01:57 PM   #3
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Yes we have Kevin's email. He asked for pictures of the furniture and tags. I sent the info to him and never received a response. I sent another email asking if he received the pics and still didn't received a response, that is why I am asking for other contacts. He said it was the first he has ever heard of this. I told him to look at the Forest River forum because it was loaded with problems and due to that I didn't know why no one had contacted him.
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Old 05-31-2016, 08:36 PM   #4
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Cel Lopez
Mid-West U.S./CAN. Class A
FR3/Georgetown Warranty Rep
clopez@forestriverinc.com
Direct: 574-206-7618
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Old 06-02-2016, 08:11 AM   #5
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I too have tried to get help from Kevin Stratton twice, sending multiple e-mails and messages. He has never replied to any. Some customer service.
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Old 06-02-2016, 09:18 AM   #6
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Elger and Jim G. Sorry to hear Kevin Stratton is not responding well to your requests for assistance. I have been working with Kevin for almost two years, and so far he has never failed to respond to my emails nor assist me in resolving warranty issues, even though my warranty expired on 6/1/15. I am, working with him today on fabric flaking on my Georgetown. I do know that the team handling Georgetown warranty repair requests is divided geographically for the U.S. Perhaps in some cases his failure to respond is because he forwarded a request he received to another FR warranty coordinator for resolution and that person failed to follow-up.

I never call Kevin, but rather only email him. I do realize my experience does not help you in your situation. Hopefully you will hear from him or another warranty coordinator soon.
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Old 06-03-2016, 07:33 PM   #7
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They don't call back


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Old 06-07-2016, 07:13 AM   #8
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Kevin has been the most helpful person I've found there. Not sure why others are having problems but maybe it's the geographical situation mentioned. If not for Kevin, who has actually called me back on weekends when he's in the office catching up, I'm sure I would have driven my motorhome right into Buffets front door by now! Lol


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Old 02-25-2018, 09:44 AM   #9
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Does toading a car make a big difference when driving?
I️ know making turns and backing up is different
Thanks
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Old 03-01-2018, 08:22 AM   #10
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Originally Posted by gailrich View Post
Does toading a car make a big difference when driving?
I️ know making turns and backing up is different
Thanks
First, I suggest that you should open this topic in the new thread so others could respond to your asking as well since this thread is not related to your question.

Depending on how your RV equipped for towing. Before I attached any tow vehicle to my RV for towing the first time, I upgrade the rear sway bar, front sway bar and add the steering stabilizer, therefore I can not comment on how the towing would be without the above upgrade. I did some research before and most of the finding was the towing would be hard due to the RV tail wagging due to the weight of the tow vehicle. Maybe I was wrong on this conclusion but for the safety, I did not want to experiment, so I did the upgrade before I start towing my Jeep Grand Cherokee.

That said, you would be surprised at how easy the drive with a tow would be if you are using the right type of tow system. I do not feel that I have a vehicle behind me at all. The drive was very normal. When driving on the freeway at high speed such as 65mph or so, I can not even tell if I have a tow vehicle behind me. That credit may be from the rear sway bar that I added in addition to the manufacturer sway bar that still in place. I use the BLUE OX AVAIL which compensates my tow vehicle turning radius, therefore, it does not take a lot of effort when turning at a sharp corner, although I still have to be very careful just for mine and other drivers safety when turning in the crowded city street. Also, with the wider tail swing on the gas motorhome, this is also an advantage for me that the swing in combination with the tow bar helps swing the tow vehicle out of the street curb when making a sharp turn such as a right turn. The swing is not much, but it does help.

As for using this type of tow bar, YOU CAN NOT BACK UP, and I do mean DO NOT BACKUP. If in the case that you really, really and I do mean really have to back up couple feet, make sure that both of your RV and tow vehicle are in a straight line, even so, it is still not recommended, it may bend or break your tow bar, which is very expensive. The apparatus that I have cost around $1400, therefore make sure to do it right.

Hope the explanation above would help.
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