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Old 06-17-2015, 02:27 PM   #11
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Well this tell me that FR doesn't do quality control on all of there unit but just a few, and the one that don't get picked up for control has limitless problems.


Denis, Forest river Georgetown XL 377 towing a 2014 Ford Explorer.
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Old 06-18-2015, 07:47 AM   #12
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I am on my second Georgetown, present 1 is a 2008 370Click image for larger version

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Old 06-18-2015, 07:58 AM   #13
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We have had very few minor problems with our Georgetown XL 378, we love it
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Old 06-18-2015, 09:02 AM   #14
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Let me address my point of view on problems with motorhomes. Before buying my used 2012 327DS, I had an Itasca Spirit 25B. That Spirit was bought new and it had minor quality issues that my dealer straightened out, so Winnebago is not immune either. I'm fortunate to have an outstanding, independent motorhome dealer near me. I decided I needed more room and the dealer just had this 327DS come available and it was a unit they had ordered for a customer in 2011. It was the perfect next step for me in terms of size, price and known history. Since I've owned it for the last 6 months, little things have gone wrong... here's the list. Light over Euro chair stopped working, ceiling fan didn't work, main coach thermostat stopped working and rear & side view cameras with monitor not behaving correctly. The light, fan and thermostat were all separate wiring that had came loose from wire nut connections. The cameras & monitor screen misbehavior was found to be a Ford problem with a bent pin in the forward wire harness connector and had to have been there from day 1 but the previous owner never caught it. All these little problems were easily resolved. My dealer has some really good techs!

I noticed in Tilap's previous postings, he listed some of his problems with his unit. Hard to tell what exactly is going on there but one of them he listed is that the steering wheel is not straight. About 5 miles from me is one of the best independent truck frame and chassis experts in the region. I asked about getting a wheel alignment, which they said takes some time to get it right and they have all the fractional shims to get it dialed in perfect.. Ford does not! I asked could they get my steering wheel straight during the alignment and they said... no, the way the front end is designed on the F53 Ford chassis, that it is not possible to guarantee that the steering wheel will be straight after the wheel alignment.

I think that the key to having a good motorhome experience, not just Forest River, is to have a great dealer with excellent techs on staff. I do some of my own work but when I run out of experience, I lean on them and they have never let me down.

I'm sure going forward there will be other issues.... let's face it, these are complex products, with a lot of systems... there are bound to be problems.
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Old 06-18-2015, 11:04 PM   #15
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well said CheckSix and agree on the dealer can make or break your MH experience.
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Old 06-19-2015, 07:03 AM   #16
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Next month will be one year in my 2014 GT 351. 4500 miles later and the only issue we've had was the bathroom sink trim was too short (identified during PDI) and a black tank leak which in all honesty, I may have caused. We love ours and can't wait for our next opportunity to use it.
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Old 06-19-2015, 08:01 AM   #17
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Quote:
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well said CheckSix and agree on the dealer can make or break your MH experience.
If you think about all the systems in a motorhome, the living space with appliances, plumbing, HVAC, electrical power management, cabinets and furniture, plus the Ford chassis and drivetrain and then they are able to put it all together and deliver a decent product, at an affordable price point, is simply amazing to me that they can do it.

If someone is expecting perfect quality and they are buying a Georgetown, they are buying the wrong product... they need to be looking at much more upscale coaches... and those cost 5x - 20x more than a GT or other FR product. And the funny thing is, they are not immune from quality issues either.

Overall, I think the FR Class A gassers are an amazing product at their price point. They allow people like me entry into RV'ing and I'm willing to accept the tradeoffs and improve the weaknesses, as I see fit. I went into this with my eyes open though and bought a high quality extended warranty Platinum plan from XtraRide to protect myself.
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Old 06-19-2015, 02:29 PM   #18
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our 2011 has never had problems that FR would not take care of only inconvenience we ever had was 30 days in fl. with no cooling on fridge we just used it as an ice box
now we have a portable ice maker just in case
19000 smiles on the odometer
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Old 06-19-2015, 08:02 PM   #19
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Checksix, I took my 378xl in to have it aligned. When I mentioned the steering wheel being off by at least 30 degrees they then installed some type of shims on the axle that straighten it to near center. If you like I can ask them what they did to correct the steering wheel to being centered.
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Old 06-19-2015, 10:11 PM   #20
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Quote:
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Checksix, I took my 378xl in to have it aligned. When I mentioned the steering wheel being off by at least 30 degrees they then installed some type of shims on the axle that straighten it to near center. If you like I can ask them what they did to correct the steering wheel to being centered.
Oh, these guys I talked to also use the fractional shims. What they are saying is, they can't guarantee the steering wheel will be perfectly straight when they are done, because the steering linkage isn't the same as in a car. If it's off a bit from straight, it is, what it is.
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