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Old 04-20-2014, 11:20 AM   #71
eyc
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We're heading home, don't want to push our luck and continue this trip. I'm going to contact forest river tomorrow to see what they have to say.
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Old 06-05-2014, 12:26 PM   #72
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The bolts broke on the drivers side of my 350 on the way home from Florida. There was a half inch gap between the firewall and sidewall where they meet the cap .(picture 1-2) The bolts also broke along the wall to the living room slide. I contacted April Connor and Forest River approved Arlington rv to do the fix with larger screws. I stressed my concerns about just adding new screws and closing up the gap, I was worried cause something else will shift.(pictures 3-4). I now have a half inch gap between the windshield and dashboard that was not there before repair.(picture 5) Is the passenger side that is still fine. Forest River claims it did not have anything to do with them shifting the sidewall with larger screws.
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Old 06-05-2014, 03:32 PM   #73
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Quote:
Originally Posted by miked11272 View Post
The bolts broke on the drivers side of my 350 on the way home from Florida. There was a half inch gap between the firewall and sidewall where they meet the cap .(picture 1-2) The bolts also broke along the wall to the living room slide. I contacted April Connor and Forest River approved Arlington rv to do the fix with larger screws. I stressed my concerns about just adding new screws and closing up the gap, I was worried cause something else will shift.(pictures 3-4). I now have a half inch gap between the windshield and dashboard that was not there before repair.(picture 5) Is the passenger side that is still fine. Forest River claims it did not have anything to do with them shifting the sidewall with larger screws.
The repair guy should have winched the floor framing back to square before applying the new bolts. In other works its like a box with no lid or bottom, it will easily skew out of square. They should have squared up first. It shouldn't get any worse unless more bolts in the frame fail also.
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Old 06-05-2014, 05:17 PM   #74
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That is correct, that is why Arlington rv suggested that the coach should be transported back to the factory to be repaired properly but the factory had them do it. The warranty manager at Arlington assured me that Forest River sent them instructions on how to fix it. I am trying to get instructions from them, now they say there were no instructions sent. I also contacted Forest river and they also have no record of instructions on how to fix the issue, and will not take responsibility for not taking the proper steps repair the coach. I'm in the process of contacting the BBB.
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Old 06-05-2014, 08:22 PM   #75
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That is correct, that is why Arlington rv suggested that the coach should be transported back to the factory to be repaired properly but the factory had them do it. The warranty manager at Arlington assured me that Forest River sent them instructions on how to fix it. I am trying to get instructions from them, now they say there were no instructions sent. I also contacted Forest river and they also have no record of instructions on how to fix the issue, and will not take responsibility for not taking the proper steps repair the coach. I'm in the process of contacting the BBB.
i'm sorry to hear of your troubles...

can i ask what year your coach is ?
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Old 06-06-2014, 03:36 PM   #76
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It is a 2009 350ts.
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Old 06-06-2014, 04:27 PM   #77
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Has anyone reported this to NHTSA? I would hope this would fall under a vehicle safety issue. If you are driving down the highway and you vehicle is falling apart around you, it's a BIG safety issue.
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Old 01-07-2015, 07:25 PM   #78
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Has anybody tried have this covered under warranty as a second owner?
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Old 01-07-2015, 07:55 PM   #79
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I believe a structural issue like this should be covered. I have started a complaint with the NHTSA which I am still waiting for them to edit the complaint.... they entered the information incorrect. Forest River doesn't want to take responsibility for the issues with my coach. Now it appears that the passengers side is starting to do the same thing. What's to say the bolts around the entire coach are not breaking??
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Old 01-08-2015, 08:31 AM   #80
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I have a 2009 Georgetown GT and this started happening on the driver side. I took it to Crestview RV in Georgetown, Texas and they said it was under warranty due to it being a structural issue. They repaired the coach per Forest River. We drove to California during Christmas time and within 200 miles I started hearing squeaking and cracking and the driver side wall is now moving again. So back to Crestview we go and now they are saying it wasn't originally covered under warranty due to me being a second owner and the age of the coach. I don't understand how this is not a safety recall??
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