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Old 12-15-2015, 10:51 AM   #1
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Join Date: Mar 2013
Posts: 174
Great customer service

Want to give a shout out to a great customer service from Velvac mirrors. My brand new Georgetown XL 377TS was missing one of the black plastic screw covers on the passenger side mirror. I contact Velvac and ask where I could buy a replacement and they said they would send me a package in the mail. A couple of days later I received a package of four covers, no charge. This is a small item but shows that they care about their product no matter how small the item. Thank you again Velvac.

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Old 12-15-2015, 06:48 PM   #2
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Join Date: Jul 2010
Location: Desert SW - Arizona
Posts: 5,891
When putting them on put a dab of silicone sealant to hold them in so you won't lose them.
I also put a dab on the marker light cover when installing the covers. Just a dab is all you need.

2012 Georgetown XL - 378TS 49,000 miles
(2013 - 98 days) (2014 - 117 days) (2015 - 67 days) (2016 - 115 days)
USAF Retired - MSgt

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Old 12-15-2015, 07:14 PM   #3
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Thanks, great idea.
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customer service, service

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