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Old 06-28-2013, 02:32 PM   #11
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This may sound crazy but if you realize the step motor is DC and the controller switches the polarity to the motor to open and close, than the fix is to reverse the motor feed leads. This will make it do what you want.

Other than a manufacturers error in the assembly I don't see how they would have been reversed but Stuff Happens.
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Old 06-28-2013, 02:58 PM   #12
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This may sound crazy but if you realize the step motor is DC and the controller switches the polarity to the motor to open and close, than the fix is to reverse the motor feed leads. This will make it do what you want.

Other than a manufacturers error in the assembly I don't see how they would have been reversed but Stuff Happens.
Ok bare with me I am not an electrician. The motor feed leads at the motor itself or at the switch going to the motor. If at the switch that is what Forest River suggested and it did not work.
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Old 06-28-2013, 03:16 PM   #13
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Ok bare with me I am not an electrician. The motor feed leads at the motor itself or at the switch going to the motor. If at the switch that is what Forest River suggested and it did not work.
Be careful switching motor lead may goof the auto extend on door open and the auto retract when ignition is on.
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Old 06-28-2013, 03:24 PM   #14
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Not at the switch.
It is the same as the power window motor on a car.
If you connect the 12Volts to the motor it will rotate in one direction. If you reverse the leads it will rotate in the opposite direction. The switch on the car does this by pushing the front or the back of the switch.

The steps have an electronic reversing switch. The door sensor switch just tells the elecronic switch to move the steps. It doesn't tell the electronic switch what direction. The electronic switch has a half a brain and should send the right polarity out to the motor. It may be doing that in your case too. However, if your motor leads are reversed it will act like you are describing. You may need to be the electronic switches other half of a brain and switch the motor leads so it rotates in the right direction. There is something between the reversing switch and the motor that is supplying the wron polarity out so this is the easiest way to fix it.

We hope//////
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Old 06-28-2013, 03:27 PM   #15
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BTW Vince is right. Check all of the operations too. If this causes other issues the problem will be on the front end of the reversing switch.
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Old 06-28-2013, 04:28 PM   #16
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BTW Vince is right. Check all of the operations too. If this causes other issues the problem will be on the front end of the reversing switch.
Thanks for taking the time on such a small issue. I am just curious now. I will investigate further with the information provided keeping in mind Vince's caution.
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Old 07-01-2013, 02:13 PM   #17
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I found this install manual. See if it is the right one for you.

I suggest disconnecting the brown wire from the harness (this is the door switch switch wire) and grounding it to the frame.

The step should close.

If it does the door switch is the issue. The door switch should short the brown wire to ground when the door is closed. It is suposed to be a normally open switch and it is not.

If shorting the brown wire to ground does not close the step then retract the steps and then disconnect the step 12 volt feed wires for five minutes. Close the door. Then apply the 12 volt power to the steps again. If you can locate the step power fuse you can do this by taking the fuse out when the steps are closed.

If this does not reset the step brain you have a bad step controller.

Let me know. I am curious.
Attached Files
File Type: pdf 875.pdf (1.20 MB, 15 views)
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Old 07-01-2013, 02:32 PM   #18
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Hey Big George hit the nail on the head.
Lippert uses a door switch that is the reverse of the Kwickie

Here is the lippert manual:
Using a voltmeter, set to resistance, test for ground on the brown wire going to the door switch. The meter should indicate an open circuit with the door closed and a path to the ground with the door open. Insure that the door is open at least 6 inches before it completes the circuit
to ground

The K manual I sent you calls for the revers.

Change the switch and teach the dealer about change overs. Look for a freebie for the consult.


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Old 07-01-2013, 02:37 PM   #19
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Quote:
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Hey Big George hit the nail on the head.
Lippert uses a door switch that is the reverse of the Kwickie

Here is the lippert manual:
Using a voltmeter, set to resistance, test for ground on the brown wire going to the door switch. The meter should indicate an open circuit with the door closed and a path to the ground with the door open. Insure that the door is open at least 6 inches before it completes the circuit
to ground

The K manual I sent you calls for the revers.

Change the switch and teach the dealer about change overs. Look for a freebie for the consult.
Ok. I'm confused. When they put my new steps in, the Kwikee, they also put the new Kwikee switch. So what do I need to do to make the switch that supplies 12v power to the motor work in the right direction. Right now when the switch lights up the stairs are off. It use to be the other way around.
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Old 07-01-2013, 03:08 PM   #20
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The issue is the magnetic door switch. They did not change it to the type needed by kwickee.

Kwickee wants the brown door wire shorted to ground when the door is closed.
The Lippert mag door switch shorts the wire to ground when the door is open.

Change the mag door switch to the kwickee type, the power switch is fine.
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