Hot water heater

[alsimmon11]

I have a 2010 378. I used the hot water heater yesterday, worked fine. Today I turned it on and can hear the igniter and see it working, but it is not firing off. I have plenty of propane. Any suggestions.

[Trempert]

I had the same problem with my 2011. It is a sporadic problem and after taking it to the dealer about a half dozen times they finally figured out that the igniter/backet had an engineering defect and that the spark, under certain humidity/temperature conditions, would go to ground. Suburban will probably send you a new ignitor/bracket for free. That fixed mine.

[Herk7769]

Originally Posted by alsimmon11

I have a 2010 378. I used the hot water heater yesterday, worked fine. Today I turned it on and can hear the igniter and see it working, but it is not firing off. I have plenty of propane. Any suggestions.

If the igniter is snapping and you can smell propane at the water heater, you have a bad mixture. Check the flue and burner area for spider or wasp nests.

If you do NOT smell propane, check the gas solenoid.

[OldCoot]

Our new 12 Flagstaff 8528RKWS water heater would only light about 1 out of 5 trys. Decided to remove the igniter and re-aligned the igniter wires/probes according to the dimensions in the manual and now it lights every time. The manual has very exact dimensions in how the wires/probes must be aligned in all directions, but once you get them, everything works. You will need 2 pr of good needle nose pliers to get them just right.