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Old 09-02-2016, 03:00 PM   #1
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Jack Retract Issue

Took our brand new RV purchase a month ago out for the first dry run at a campground 100 miles from home. To get right to the point, everything works great, very happy, BUT... it is a BIG BUT...

When leaving the campsite this morning, turned on the engine, turn on the LCI jack control panel after all sides are in and well, push the "retract all jack" button, everything worked fine, all jacks are retracted, jack down light was off... all well, turn off the LCI panel and ready to head out.

As soon as I release the parking brake, the jack down light lit up and flashing, the hydraulic pump starts acting as it was trying to retract the jacks again. Went and check all jacks and they were all up 100% but the hydraulic pump keeps pumping non-stop seems like it was going through the retract cycle.

I have to pull the hydraulic fuse to stop the pump from getting heat up and drove home.

Does anyone experience with the similar issue and how did you fix it.

I put a call is 3 hours ago to FR support, and no one returns the call yet. Left another call and so far no one call back.

Would really appreciate if anyone had the same issue could help the mitigate this problem.

Thanks in advance!
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Old 09-02-2016, 03:37 PM   #2
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Jack Retract Issue

Search on here. You can reset the panel with a certain way of holding buttons. That helped mine when I had same issue.
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Old 09-02-2016, 03:40 PM   #3
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Find the number for the your jack manufacture and call them.
Try putting them back down again, spray legs with wd40 very lightly and try putting them up again. They have a switch to tell them there up.


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Old 09-02-2016, 03:42 PM   #4
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lippert leveling flashing lites

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Old 09-02-2016, 05:02 PM   #5
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I tried all of what you guy advised above, but no luck.

Called LCI, they told me that the pump did not produce enough pressure... and need to be looked at. The problem is all of the nearby dealers are 2 months behind on their work (so they said).

I am not convinced the hydraulic pump is the problem because the same pump was used to putting all my 4 slides in and out fine, put the jack down fine, retract the jack up is fine, only until I release the parking brake then the jack down light lit up.
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Old 09-03-2016, 11:00 AM   #6
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It may be the pump. The pump runs until the pressure reaches a certain level which means the jacks are up. Closing slides and retracting jacks is a small effort for the pump. It needs a lot more pressure to shut it off

It could also be the valves. You will find a bunch (can't remember how many) of Allen nut bolts by the pump. Turn them all COUNTERCLOCKWISE until they are tight. Don't torque down, but they should be very snug.


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Old 09-04-2016, 10:25 PM   #7
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Originally Posted by Trempert View Post
It may be the pump. The pump runs until the pressure reaches a certain level which means the jacks are up. Closing slides and retracting jacks is a small effort for the pump. It needs a lot more pressure to shut it off

It could also be the valves. You will find a bunch (can't remember how many) of Allen nut bolts by the pump. Turn them all COUNTERCLOCKWISE until they are tight. Don't torque down, but they should be very snug.


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That makes sense... The unit only being used 3 times. Change for the pump fail is possible but could be rare. Maybe the valves did not close tight enough could came loose due to vibration. I will try it tomorrow or the next day when I have a chance. Thanks for the advice.
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Old 09-05-2016, 10:20 AM   #8
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Trempert!

Went out and tried, still not working, but many thanks for the advice.
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Old 09-05-2016, 10:45 AM   #9
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Quote:
Originally Posted by Billr View Post
Find the number for the your jack manufacture and call them.
Try putting them back down again, spray legs with wd40 very lightly and try putting them up again. They have a switch to tell them there up.


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Do not use WD40 on your rams, it will eat your "O" rings up. You have to use a product that will not eat them. I forgot the name but you can buy it on Amazon like 7.95 a can It is made by CRC and comes in a green can. They have two products one is a dry lube and one is a wet lube, you need the wet lube. When you talk to LCI they can give you the name and that is what they use at the factory.
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Old 09-05-2016, 12:13 PM   #10
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Originally Posted by Witch Doctor View Post
Do not use WD40 on your rams, it will eat your "O" rings up. You have to use a product that will not eat them. I forgot the name but you can buy it on Amazon like 7.95 a can It is made by CRC and comes in a green can. They have two products one is a dry lube and one is a wet lube, you need the wet lube. When you talk to LCI they can give you the name and that is what they use at the factory.
Thank Witch Doctor.

All of the local dealers has 2 months backlog, therefore I just contact the RV Mobile Service, they will contact LCI to arrange the payment schedule for the warranty works, hopefully things work out between them so I could have my RV back for travel soon.
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