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11-17-2017, 05:40 PM
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#1
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Senior Member
Join Date: Aug 2012
Location: Amarillo/Tx
Posts: 625
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Kudos to Dometic
The toilet in our motorhome malfunctioned..Called Dometic, new one will arrive Tuesday..Great customer service!!!
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2017 Georgetown 329S
Toad 2015 Toyota Tacoma
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11-17-2017, 06:03 PM
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#2
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Site Team
Join Date: Aug 2012
Location: top side land of Lincoln
Posts: 7,509
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Quote:
Originally Posted by Tbonz
The toilet in our motorhome malfunctioned..Called Dometic, new one will arrive Tuesday..Great customer service!!!
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Kudos indeed
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2014 LaCrosse 323RST-TE-C
2009 Chevy 2500HD Z71
Seasonal
Zelda the campin dog
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11-17-2017, 06:11 PM
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#3
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Junior Member
Join Date: Jul 2017
Location: Tucson
Posts: 29
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How old is the motorhome?
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11-17-2017, 06:37 PM
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#4
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Senior Member
Join Date: Oct 2016
Location: Southern IN
Posts: 1,013
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Quote:
Originally Posted by outofTucson
How old is the motorhome?
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Psssttt.... It's in his sig (2017)
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Gerard
2017 Coachmen Apex 269RBKS with Summit Pkg.
2014 Ford Expedition with factory installed HD tow pkg.
Blue Ox SwayPro WDH
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11-17-2017, 06:50 PM
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#5
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Junior Member
Join Date: Jul 2017
Location: Tucson
Posts: 29
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Quote:
Originally Posted by glsimms
Psssttt.... It's in his sig (2017)
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Thanks; but why kudos; that should be expected........?
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11-17-2017, 06:53 PM
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#6
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Site Team
Join Date: Aug 2012
Location: top side land of Lincoln
Posts: 7,509
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Quote:
Originally Posted by outofTucson
Thanks; but why kudos; that should be expected........?
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They could have made you bring your unit into the shop and wait for approval.
Simple fix changing out a toilet in your driveway.
And yes your right it should be that way. Too often its not.
__________________
2014 LaCrosse 323RST-TE-C
2009 Chevy 2500HD Z71
Seasonal
Zelda the campin dog
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11-17-2017, 06:56 PM
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#7
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Junior Member
Join Date: Jul 2017
Location: Tucson
Posts: 29
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okay I've always bought used; so I expected to do it myself but always thought the reason to buy new; was to get service; I guess you pop My Bubble.
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11-17-2017, 07:41 PM
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#8
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Site Team
Join Date: Aug 2012
Location: top side land of Lincoln
Posts: 7,509
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Quote:
Originally Posted by outofTucson
okay I've always bought used; so I expected to do it myself but always thought the reason to buy new; was to get service; I guess you pop My Bubble.
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patching your bubble a little here.
For the most part fr and mfg's will stand behind their products, not all the time tho. Dealers are a crap-shoot.
To have dometic send you a replacement is nice.
__________________
2014 LaCrosse 323RST-TE-C
2009 Chevy 2500HD Z71
Seasonal
Zelda the campin dog
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11-17-2017, 07:45 PM
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#9
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Junior Member
Join Date: Jul 2017
Location: Tucson
Posts: 29
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Okay, Thanks
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11-17-2017, 09:01 PM
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#10
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Senior Member
Join Date: Aug 2012
Location: Amarillo/Tx
Posts: 625
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1 year today!
__________________
2017 Georgetown 329S
Toad 2015 Toyota Tacoma
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11-17-2017, 10:58 PM
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#11
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Senior Member
Join Date: Jul 2010
Location: Chauvin LA
Posts: 254
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Had them send me a new one for both my bathrooms. They leak the the seal between the plastic base and the ceramic bowl. The new ones are suppose to be upgraded. They will only replace them if there leaking.
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2017 Georgetown 364TS
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11-17-2017, 11:51 PM
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#12
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Senior Member
Join Date: Jun 2012
Posts: 10,907
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Quote:
Originally Posted by Tbonz
The toilet in our motorhome malfunctioned..Called Dometic, new one will arrive Tuesday..Great customer service!!!
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What was wrong with it? And what model number?
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1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)
2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
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11-21-2017, 11:47 AM
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#13
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Senior Member
Join Date: Aug 2012
Location: Amarillo/Tx
Posts: 625
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Model 310..the flapper ball would not close.
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2017 Georgetown 329S
Toad 2015 Toyota Tacoma
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11-21-2017, 12:16 PM
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#14
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Senior Member
Join Date: Jun 2012
Posts: 10,907
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Quote:
Originally Posted by Tbonz
Model 310..the flapper ball would not close.
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Thanks. Might help someone else.
__________________
1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)
2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
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