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Old 11-17-2017, 05:40 PM   #1
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Kudos to Dometic

The toilet in our motorhome malfunctioned..Called Dometic, new one will arrive Tuesday..Great customer service!!!
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Old 11-17-2017, 06:03 PM   #2
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The toilet in our motorhome malfunctioned..Called Dometic, new one will arrive Tuesday..Great customer service!!!
Kudos indeed
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Old 11-17-2017, 06:11 PM   #3
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How old is the motorhome?
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Old 11-17-2017, 06:37 PM   #4
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How old is the motorhome?
Psssttt.... It's in his sig (2017)
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Old 11-17-2017, 06:50 PM   #5
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Psssttt.... It's in his sig (2017)
Thanks; but why kudos; that should be expected........?
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Old 11-17-2017, 06:53 PM   #6
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Thanks; but why kudos; that should be expected........?
They could have made you bring your unit into the shop and wait for approval.
Simple fix changing out a toilet in your driveway.

And yes your right it should be that way. Too often its not.
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Old 11-17-2017, 06:56 PM   #7
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okay I've always bought used; so I expected to do it myself but always thought the reason to buy new; was to get service; I guess you pop My Bubble.
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Old 11-17-2017, 07:41 PM   #8
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okay I've always bought used; so I expected to do it myself but always thought the reason to buy new; was to get service; I guess you pop My Bubble.
patching your bubble a little here.
For the most part fr and mfg's will stand behind their products, not all the time tho. Dealers are a crap-shoot.

To have dometic send you a replacement is nice.
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Old 11-17-2017, 07:45 PM   #9
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Okay, Thanks
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Old 11-17-2017, 09:01 PM   #10
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1 year today!
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Old 11-17-2017, 10:58 PM   #11
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Had them send me a new one for both my bathrooms. They leak the the seal between the plastic base and the ceramic bowl. The new ones are suppose to be upgraded. They will only replace them if there leaking.
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Old 11-17-2017, 11:51 PM   #12
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The toilet in our motorhome malfunctioned..Called Dometic, new one will arrive Tuesday..Great customer service!!!
What was wrong with it? And what model number?
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Old 11-21-2017, 11:47 AM   #13
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Model 310..the flapper ball would not close.
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Old 11-21-2017, 12:16 PM   #14
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Model 310..the flapper ball would not close.
Thanks. Might help someone else.
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