petey, I worked with Kevin Stratton. He returned my email in about one or two days. I did not demand anything, just asked what Forest River could do to alleviate a dangerous problem and potential liability lawsuit should I or someone else get seriously injured due to the LCI step failure. $357 and $44 shipping wasn't hard to swallow when you look at what the cost of the Kwikee replacements are. Look at your quote in your first post. Send FR a nice email and I bet you save at least half from what the dealer quoted. They really don't have to do anything, but I think they are trying to compromise to us out of warranty years ago. Good Luck.
2011 Georgetown 330TS
RAV4 on MasterTow Dolly