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Old 08-16-2014, 03:43 PM   #51
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Good for you Ohio! Thanks.
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Old 08-18-2014, 06:12 AM   #52
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What kind of metal strips did they install under the slide as mine is wearing into the bottom also and it's only a year old 378xl


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Old 08-18-2014, 01:55 PM   #53
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Apparently on the newer GT they are installing a metal piece on the bottom edge of the front slides. It's L shaped in that it replaces the metal piece at the bottom side of each slide. The old piece did not wrap under the slide as the new one does. There are no screws in the bottom, just on the sides . Hope this makes sense. I'd send a pic, but can't open the slides where it's now parked.

During the installation it was also necessary to carve a groove on the inside top of the nylon rubbing blocks to keep the new wear bars (as they call them) from catching on the blocks as the slide comes in.
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Old 08-19-2014, 09:24 AM   #54
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Ohio, when you get the chance pics would really be great. Can't fully comprehend your description.
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Old 11-11-2014, 09:21 PM   #55
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Originally Posted by CaseyC View Post
I have also replaced the shoulder bolt 3 times...and have gone through 2 new sets of stairs...real pita! However, I have a fix...drill out the hole with a 5/8 bit and install a hardened bolt with a nylon lock nut. Gives the gear a lot more to press against when it finishes out it's rotation, instead of a dam* welded thread. With a little flex and a lot more overall support, it's working better than the last new steps I got. Seems to have really tightened up the stairs too...they don't feel like they'll break if you walk down them!


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Hi Casey, I just had my bolt break and since I'm out of warranty and not near dealer, I thought I would replace myself. I do have a replacement bolt now from local Bolt company and it's a grade 8. Anything in particular I need to know to reinstall? I already removed old thread that was welded by grinding down tip sticking out and unthreading it. Wasn't sure if any adjustments are needed for the comb gear and double joint turn buckle? Or does it find it's own position for fully extended and fully retracted? I have a 3 step Coach Step. Any advise from you or others would be appreciated ….tks…jerry
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Old 02-18-2015, 10:42 AM   #56
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Has anyone had issues with their Lippert steps braking.
Any injuries or hurts

We had the broken bolt issue and the wife fell but no serious injury
I have been contacted by the National Highway Traffic Safety Administration board and they would like to hear from anyone that has had a broken step and/or injuries.
Here is his contact link or you can file a complaint at the link below.

Nate Seymour
Safety Defect Investigator
National Highway Traffic Safety Administration
Office of Defects Investigation - Med/Heavy Duty Vehicles
1200 New Jersey Ave SE
W46-323
Washington, DC 20590
202 366 2069
202 366 1767 fax
877 536 8368 x62069 Toll Free

Class A CDL with T,N,P,S,H endorsements
Class M license
Captain, Logistics Branch, Army National Guard

www.safertruck.gov


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Old 02-18-2015, 10:58 AM   #57
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Quote:
Originally Posted by wrapperman View Post
Has anyone had issues with their Lippert steps braking.
Any injuries or hurts

We had the broken bolt issue and the wife fell but no serious injury
I have been contacted by the National Highway Traffic Safety Administration board and they would like to hear from anyone that has had a broken step and/or injuries.
Here is his contact link or you can file a complaint at the link below.

Nate Seymour
Safety Defect Investigator
National Highway Traffic Safety Administration
Office of Defects Investigation - Med/Heavy Duty Vehicles
1200 New Jersey Ave SE
W46-323
Washington, DC 20590
202 366 2069
202 366 1767 fax
877 536 8368 x62069 Toll Free

Class A CDL with T,N,P,S,H endorsements
Class M license
Captain, Logistics Branch, Army National Guard

www.safertruck.gov


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Have you contacted Forest River?
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Old 02-18-2015, 11:25 AM   #58
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No
I received an email from NHST yesterday asking for more information on the report I filed last year.
I filed it after asking lippert for replacement and not getting a timely response.
NHST was following up on the issue.


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Old 02-18-2015, 01:38 PM   #59
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Quote:
Originally Posted by wrapperman View Post
No
I received an email from NHST yesterday asking for more information on the report I filed last year.
I filed it after asking lippert for replacement and not getting a timely response.
NHST was following up on the issue.


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I had the same issue with the steps and Forest River send my dealer the new Kwikee steps and they installed with Forest River paying for it all.
That is why I asked? What did get to replace the steps with?
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Old 02-18-2015, 04:03 PM   #60
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LCI Steps on GT

Mine were replaced with Lippert steps
Still don't like them
They make a cluck noise at the end of each travel and are also spongy feeling. (Not solid)


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