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Old 12-15-2011, 05:31 PM   #1
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Exclamation Level Jack Cease to Function - Ford Fix

We are sitting just outside of Burmingham AL in an RV park and our leveling jacks failed, we were in an up (level) position. I called my dealer who got John Armstron of FR on the phone. After looking at ever fuse in the coach John got some information from FR Engineering that you all might want to pay attention to.

The power for the Leveling Jacks and the Heated Mirrors use the same fuse, a 10 Amp, Fuse position # 38 in the fuse panel under the dash, the BIG GOTCHA is this 10 amps also runs through Diode # 2 (same panel) and it is only rater at 1- 1/2 amp. Ford is aware of the problem and has issued a fix for it, however the fix date (can we say recall) has not been issued. John sent me a copy of the Ford documentation on it, if anyone would like a copy e-mail me an I will forward you a copy.

My problem was that I hit mine by accident (the heated mirrors switch) and that fried the diode so no jacks. I guess if you don't touch that button it might be okay.

Provided for your information.
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Old 12-15-2011, 08:24 PM   #2
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please forward a copy to me..thanks
polkapower@accesscomm.ca
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Old 12-16-2011, 05:52 AM   #3
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Please send me a copy. We are picking up a new 378TS right after XMAS & would like to speak with my dealer @ this. travelingsettles@bellsouth.net
Thanks for the info
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Old 12-16-2011, 09:20 AM   #4
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1st thank you for your service
please email me your newfound info
and thanks
ellieandbrian@yahoo.com
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Old 12-16-2011, 11:33 AM   #5
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Same for me please...
Thank You

sent an mp
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Old 12-16-2011, 11:52 AM   #6
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Just a recommendation, for anyone else taking up JimF's offer for a copy it may be best to PM (private message) him your email vs. posting it in a reply otherwise your email will end up getting spammed (if not worse) for sure.
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Old 12-16-2011, 07:29 PM   #7
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I have forwarded the "Fix" to all that have requested it, if you think you have asked for a copy and have not received it by now please try again, okay.

Jim
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Old 12-16-2011, 09:46 PM   #8
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Thanks for the Info. Jim please send me also the FIX We where STUCK in Alaska with the Jacks DOWN could not move for 4+hrs. I try,d evrything to get them up Finaly for some unkown reasen thy went up fully so we moved along .later I replaced 4 solonoids not on easy job.
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Old 12-17-2011, 10:10 AM   #9
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I have a '09 378. I am postive I've used the heated mirrors before without blowing a fuse(or frying a diode). Still, it may be a good idea to have a copy of your "fix" JimF. I will PM you with my email address if you would send it to me please.

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Old 12-17-2011, 07:09 PM   #10
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How far back has this issue ocurred? Is it just newer units? I haven't had any problems with my 2007, but wonder if it dates back that far!
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