So finally got a chance to get with my buddy and check under the MH to troubleshoot the jacks.
The tank is completely full of fluid, 14V at the solonoid, the solonoid does fire and there is 14V at the motor. The motor does not run.
Tried opening the valves and using the drill to lower the jacks. The jacks will not move and it doesn't even feel like there is any pressure in the lines.
So, our conclusion is that the motor and/or pump are both bad. When I called Lippert support and told them our findings they agreed but of course said that only an authorized service center can say for sure.
One thing that I did notice that the manual shows pre 2006 valves need an Allen wrench to open and 2006 and later takes a slotted screwdriver. My valves take the the Allen wrench. So, did FR use a seven year old pump on my MH or did Lippert switch back to the Allen wrench valves? Something I want to find out. I also have the extended warranty so I'll see how much grief they give me about fixing.
2014 Georgetown 351DS
3 Boston Terriers, 1 Frenchie
Gonna miss you Toby. RIP