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Old 04-07-2016, 04:21 PM   #11
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I have Lippert model 128980 steps on my 2014 Coachmen Encounter and I had the recall notice kit installed. The kit does 2 things: 1) it replaces the fan gear bolt that brakes. I assume it is a better bolt strength; 2) it installs a steel plate that provides support to the head of the fan gear bolt. In my opinion this is a very good fix and my advice would be to get it done ASAP. If you google the following phrase it will take you to the site that explains how to get the recall done: https://www.lci1.com/assets/content/...recall-faq.pdf
It is apparently different for which steps are installed (my model is different). Mine calls for the support plate and replaces the turn buckle type rod to the lower steps. No new bolt. The instructions allocate a half hour for install.
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Old 04-07-2016, 04:21 PM   #12
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My coach is a 2014 Coachmen Encounter. The recall kit was covered by Lippert's recall, not by Forest River's warranty. They provide the parts in the kit for free and ship it to the dealer for installation and pay the dealer to install it.
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Old 04-07-2016, 04:50 PM   #13
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Just bought it, a 2007 Georgetown XL 378.
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Old 04-07-2016, 06:00 PM   #14
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Just bought it, a 2007 Georgetown XL 378.
I believe the recall covers 2007 378XL's but not sure if there is an original ownership issue. Seems like yours should still be covered. It is a Lippert recall, coordinated by Forestriver. I'm pretty sure the step model number on your unit (if Lippert) is on the recall list. There is a white tag affixed to the underside of the steps that has the model number/serial number etc.
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Old 04-07-2016, 06:36 PM   #15
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Thank you for the photo. I will check as soon as I can.
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Old 04-07-2016, 07:17 PM   #16
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My bold broke before the first payment 013 berk bunk house fixed it myself think it was global warming
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Old 04-07-2016, 07:20 PM   #17
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My bold broke before the first payment 013 berk bunk house fixed it myself think it was global warming
I think that's what Lippert was claiming.
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Old 04-08-2016, 05:53 AM   #18
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Sent me new steps and they paid the service center to install them. All good.

Bill Flynn
378 Georgetown
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Old 04-08-2016, 11:35 AM   #19
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Recall on lippert steps

Yes it center bolt , my has been shop a over month waiting on parts . They will not give you new step. I have this issue from day one from new coach, it broken 5 to 6 times . So good luck .
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Old 04-08-2016, 11:46 AM   #20
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not sure but my single step might not be covered, got the recall notice, but went out day before yesterday and it isn't working, I can hear the mechanism moving but step is not, so I am going to have to build up the strength to crawl under there to see what is wrong, really loving all the problems
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