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04-06-2016, 06:34 PM
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#1
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Junior Member
Join Date: May 2014
Posts: 13
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Lippert step recall notice
Did anybody besides me get a recall notice on the Lippert step problems? According to the letter, the center bolt of the fan gear assembly may cause the fan gear to disengage from the step.
The bolt on mine sheered off last year. I wonder if this is the same issue or a different one? The dealer replaced the bolt and said it has happened to several coaches. They speculated it was because the bolt was welded in place which caused the metal to become brittle. Now I wonder.
Anybody get a letter like this?
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04-06-2016, 11:23 PM
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#2
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Member
Join Date: Jun 2013
Location: Alliance area north Fort Worth
Posts: 58
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Step Replacement
I got the recall letter and information after my steps were already replaced. Lippert sent me a new set of Kwikee steps in February at no charge to me and they paid the shipping.
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04-06-2016, 11:28 PM
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#3
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Senior Member
Join Date: Nov 2013
Location: Sunriver, Oregon
Posts: 502
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Quote:
Originally Posted by rparker3040
I got the recall letter and information after my steps were already replaced. Lippert sent me a new set of Kiwee steps in February at no charge to me and they paid the shipping.
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I had new Kwikee steps installed 2 years ago under warranty. Can't believe all they're doing is replacing the bolt. Doomed to fail I believe.
Sent from my iPad using Forest River Forums
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04-07-2016, 08:32 AM
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#4
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Senior Member
Join Date: Dec 2012
Posts: 7,651
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[QUOTE=Krazymace;1155533]I had new Kwikee steps installed 2 years ago under warranty. Can't believe all they're doing is replacing the bolt. Doomed to fail I believe.
It's not a bolt replacement. I have the modification kit installation drawing with documentation and it appears that the mod will not prevent a bolt breakage but it will possibly prevent step collapse under foot if the bolt does break.
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04-07-2016, 09:02 AM
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#5
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Senior Member
Join Date: Nov 2013
Location: Sunriver, Oregon
Posts: 502
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[QUOTE=bubbles;1155763]
Quote:
Originally Posted by Krazymace
I had new Kwikee steps installed 2 years ago under warranty. Can't believe all they're doing is replacing the bolt. Doomed to fail I believe.
It's not a bolt replacement. I have the modification kit installation drawing with documentation and it appears that the mod will not prevent a bolt breakage but it will possibly prevent step collapse under foot if the bolt does break.
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That's good. When mine broke, I ended up on my concrete driveway. This recall should have happened long ago.
Sent from my iPad using Forest River Forums
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04-07-2016, 11:47 AM
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#6
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Junior Member
Join Date: Mar 2015
Location: Groveland, Fl
Posts: 24
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Our unit has the recall also for steps. Last summer I was stepping out of the unit and they collapsed and I clipped the back,of my heel and fell forward. I replaced the bolt myself. But will still have them do thr recall. I agree known problems should be addressed quickly
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04-07-2016, 12:49 PM
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#7
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Georgetown 280
Join Date: Aug 2013
Location: Penn Valley, CA
Posts: 23
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We had to have the step repaired last year, our dealer said it wasn't covered under warranty and charged for the repair. We have received the recall and will make sure to get reimbursement. They seem to be having trouble with FR in scheduling delivery of new units and matching to the ability to get the rig into the dealer.
__________________
Mike and Cheri Ferguson (and Laci)
2013 Georgetown 280
Penn Valley, CA
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04-07-2016, 02:39 PM
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#8
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Member
Join Date: Feb 2016
Posts: 75
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Mine is broke, and I fell and injured my left knee. FR said mine wasn't covered. I have not been able to fix mine as of yet.
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04-07-2016, 03:14 PM
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#9
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Member
Join Date: May 2013
Posts: 30
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I have Lippert model 128980 steps on my 2014 Coachmen Encounter and I had the recall notice kit installed. The kit does 2 things: 1) it replaces the fan gear bolt that brakes. I assume it is a better bolt strength; 2) it installs a steel plate that provides support to the head of the fan gear bolt. In my opinion this is a very good fix and my advice would be to get it done ASAP. If you google the following phrase it will take you to the site that explains how to get the recall done: https://www.lci1.com/assets/content/...recall-faq.pdf
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04-07-2016, 03:16 PM
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#10
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Senior Member
Join Date: Dec 2012
Posts: 7,651
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Quote:
Originally Posted by badge2283
Mine is broke, and I fell and injured my left knee. FR said mine wasn't covered. I have not been able to fix mine as of yet.
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Wasn't covered under warranty or not covered under recall? What year and coach do you have? The bolt is still available even from some members on this site.
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04-07-2016, 03:21 PM
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#11
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Senior Member
Join Date: Dec 2012
Posts: 7,651
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Quote:
Originally Posted by GlennFC
I have Lippert model 128980 steps on my 2014 Coachmen Encounter and I had the recall notice kit installed. The kit does 2 things: 1) it replaces the fan gear bolt that brakes. I assume it is a better bolt strength; 2) it installs a steel plate that provides support to the head of the fan gear bolt. In my opinion this is a very good fix and my advice would be to get it done ASAP. If you google the following phrase it will take you to the site that explains how to get the recall done: https://www.lci1.com/assets/content/...recall-faq.pdf |
It is apparently different for which steps are installed (my model is different). Mine calls for the support plate and replaces the turn buckle type rod to the lower steps. No new bolt. The instructions allocate a half hour for install.
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04-07-2016, 03:21 PM
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#12
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Member
Join Date: May 2013
Posts: 30
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My coach is a 2014 Coachmen Encounter. The recall kit was covered by Lippert's recall, not by Forest River's warranty. They provide the parts in the kit for free and ship it to the dealer for installation and pay the dealer to install it.
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04-07-2016, 03:50 PM
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#13
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Member
Join Date: Feb 2016
Posts: 75
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Just bought it, a 2007 Georgetown XL 378.
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04-07-2016, 05:00 PM
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#14
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Senior Member
Join Date: Dec 2012
Posts: 7,651
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Quote:
Originally Posted by badge2283
Just bought it, a 2007 Georgetown XL 378.
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I believe the recall covers 2007 378XL's but not sure if there is an original ownership issue. Seems like yours should still be covered. It is a Lippert recall, coordinated by Forestriver. I'm pretty sure the step model number on your unit (if Lippert) is on the recall list. There is a white tag affixed to the underside of the steps that has the model number/serial number etc.
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04-07-2016, 05:36 PM
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#15
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Member
Join Date: Feb 2016
Posts: 75
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Thank you for the photo. I will check as soon as I can.
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04-07-2016, 06:17 PM
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#16
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Senior Member
Join Date: Jul 2013
Location: N. j.
Posts: 129
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My bold broke before the first payment 013 berk bunk house fixed it myself think it was global warming
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04-07-2016, 06:20 PM
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#17
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Senior Member
Join Date: Dec 2012
Posts: 7,651
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Quote:
Originally Posted by Blazer
My bold broke before the first payment 013 berk bunk house fixed it myself think it was global warming
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I think that's what Lippert was claiming.
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04-08-2016, 04:53 AM
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#18
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Junior Member
Join Date: Mar 2015
Posts: 22
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Sent me new steps and they paid the service center to install them. All good.
Bill Flynn
378 Georgetown
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04-08-2016, 10:35 AM
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#19
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Junior Member
Join Date: Jan 2012
Posts: 21
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Recall on lippert steps
Yes it center bolt , my has been shop a over month waiting on parts . They will not give you new step. I have this issue from day one from new coach, it broken 5 to 6 times . So good luck .
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04-08-2016, 10:46 AM
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#20
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Senior Member
Join Date: Jan 2015
Location: central valley, california
Posts: 498
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not sure but my single step might not be covered, got the recall notice, but went out day before yesterday and it isn't working, I can hear the mechanism moving but step is not, so I am going to have to build up the strength to crawl under there to see what is wrong, really loving all the problems
__________________
Mark & Annie
2014 COACHMEN PURSUIT 27 KB
Modesto, Central California
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