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Old 04-06-2016, 07:34 PM   #1
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Lippert step recall notice

Did anybody besides me get a recall notice on the Lippert step problems? According to the letter, the center bolt of the fan gear assembly may cause the fan gear to disengage from the step.

The bolt on mine sheered off last year. I wonder if this is the same issue or a different one? The dealer replaced the bolt and said it has happened to several coaches. They speculated it was because the bolt was welded in place which caused the metal to become brittle. Now I wonder.

Anybody get a letter like this?
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Old 04-07-2016, 12:23 AM   #2
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Step Replacement

I got the recall letter and information after my steps were already replaced. Lippert sent me a new set of Kwikee steps in February at no charge to me and they paid the shipping.
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Old 04-07-2016, 12:28 AM   #3
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Quote:
Originally Posted by rparker3040 View Post
I got the recall letter and information after my steps were already replaced. Lippert sent me a new set of Kiwee steps in February at no charge to me and they paid the shipping.

I had new Kwikee steps installed 2 years ago under warranty. Can't believe all they're doing is replacing the bolt. Doomed to fail I believe.


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Old 04-07-2016, 09:32 AM   #4
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[QUOTE=Krazymace;1155533]I had new Kwikee steps installed 2 years ago under warranty. Can't believe all they're doing is replacing the bolt. Doomed to fail I believe.


It's not a bolt replacement. I have the modification kit installation drawing with documentation and it appears that the mod will not prevent a bolt breakage but it will possibly prevent step collapse under foot if the bolt does break.
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Old 04-07-2016, 10:02 AM   #5
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[QUOTE=bubbles;1155763]
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Originally Posted by Krazymace View Post
I had new Kwikee steps installed 2 years ago under warranty. Can't believe all they're doing is replacing the bolt. Doomed to fail I believe.





It's not a bolt replacement. I have the modification kit installation drawing with documentation and it appears that the mod will not prevent a bolt breakage but it will possibly prevent step collapse under foot if the bolt does break.

That's good. When mine broke, I ended up on my concrete driveway. This recall should have happened long ago.


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Old 04-07-2016, 12:47 PM   #6
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Our unit has the recall also for steps. Last summer I was stepping out of the unit and they collapsed and I clipped the back,of my heel and fell forward. I replaced the bolt myself. But will still have them do thr recall. I agree known problems should be addressed quickly
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Old 04-07-2016, 01:49 PM   #7
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We had to have the step repaired last year, our dealer said it wasn't covered under warranty and charged for the repair. We have received the recall and will make sure to get reimbursement. They seem to be having trouble with FR in scheduling delivery of new units and matching to the ability to get the rig into the dealer.
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Old 04-07-2016, 03:39 PM   #8
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Mine is broke, and I fell and injured my left knee. FR said mine wasn't covered. I have not been able to fix mine as of yet.
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Old 04-07-2016, 04:14 PM   #9
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I have Lippert model 128980 steps on my 2014 Coachmen Encounter and I had the recall notice kit installed. The kit does 2 things: 1) it replaces the fan gear bolt that brakes. I assume it is a better bolt strength; 2) it installs a steel plate that provides support to the head of the fan gear bolt. In my opinion this is a very good fix and my advice would be to get it done ASAP. If you google the following phrase it will take you to the site that explains how to get the recall done: https://www.lci1.com/assets/content/...recall-faq.pdf
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Old 04-07-2016, 04:16 PM   #10
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Mine is broke, and I fell and injured my left knee. FR said mine wasn't covered. I have not been able to fix mine as of yet.
Wasn't covered under warranty or not covered under recall? What year and coach do you have? The bolt is still available even from some members on this site.
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