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Old 09-07-2013, 08:35 PM   #1
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Lippert steps

Just finished replacing my lippert steps
I bought my coach in May 2013 a 2013 Georgetown XL 378

Called lippert last week and told them the center pivot bolt that hold the half moon gear sheared off. The rep told me to take it to a dealer to have the bolt replaced. After having the steps looked at the repair shop said the bolt is welded in place and can not be replace. And in addition the bushing holding the bolt was wore beyond repair. After contacting lippert they then shipped a whole new step assembly. They also said to throw the old steps away that they did not want them back.
I had also contacted Forest River in the mean time and they said they would have sent me a set of Kwikee steps had I called them first because they are not using lippert steps anymore and replacing all problem lippert step with Kwikee steps from now on.
I wish I would have called them first.

Anybody having and issue or if their lippert steps are making noise to contact Forest River to have them replace if they are still under warranty.

I am still loving my coach and Forest River has great customer service. The rep at Forest River said if I have any issues with the replacement steps to call back and they will ship Kwikee steps pronto
Thanks Forest River
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Old 09-08-2013, 12:18 AM   #2
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Quote:
Originally Posted by wrapperman View Post
Just finished replacing my lippert steps
I bought my coach in May 2013 a 2013 Georgetown XL 378

Called lippert last week and told them the center pivot bolt that hold the half moon gear sheared off. The rep told me to take it to a dealer to have the bolt replaced. After having the steps looked at the repair shop said the bolt is welded in place and can not be replace. And in addition the bushing holding the bolt was wore beyond repair. After contacting lippert they then shipped a whole new step assembly. They also said to throw the old steps away that they did not want them back.
I had also contacted Forest River in the mean time and they said they would have sent me a set of Kwikee steps had I called them first because they are not using lippert steps anymore and replacing all problem lippert step with Kwikee steps from now on.
I wish I would have called them first.

Anybody having and issue or if their lippert steps are making noise to contact Forest River to have them replace if they are still under warranty.

I am still loving my coach and Forest River has great customer service. The rep at Forest River said if I have any issues with the replacement steps to call back and they will ship Kwikee steps pronto
Thanks Forest River
As you have have read the Lippert steps have had problems. Lots. If you have a choice I would ask for the Kwikee steps to replace the Lippert ones.
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Old 09-08-2013, 12:28 AM   #3
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While ours is a TT, the bolts on our steps are already *badly* rusted, and we've only had it about 3 months.

Another issue to add to the power tongue/hitch and the day/nite problem when we take it in.

Oh and speaking of tongue...there was a big rust spot on that when the trailer was less than a month old...was supposed to be addressed when we took it in a month ago. Wasn't.
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Old 09-08-2013, 06:08 AM   #4
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Lippert steps

The steps on our 829fkss Flagstaff are junk. I ended up drilling all of the pop rivets out and replaced them with grade 8 bolts, washers and lock nuts.
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Old 09-08-2013, 06:44 AM   #5
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Same here---------------

Replaced all of the HUCK-RIVETS in my steps also with stainless bolts and locking nuts. Had two of the rivets to wear through and come apart.
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Old 09-08-2013, 09:05 AM   #6
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Quote:
Originally Posted by rlocicero View Post
The steps on our 829fkss Flagstaff are junk. I ended up drilling all of the pop rivets out and replaced them with grade 8 bolts, washers and lock nuts.
Sounds about right, we have a 30wfkss vlite. Pop rivets on front steps have all been replaced.
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Old 09-08-2013, 09:13 AM   #7
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Steps

I would have preferred Shoulder bolts but could not find any that were right.
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Old 09-08-2013, 09:31 PM   #8
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FR will replace it with the kwikee step. Same thing happened to me and I called FR directly and they understand the lippert step is junk.
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Old 09-08-2013, 09:49 PM   #9
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the rear steps on my rockwood TT 8319 are falling apart those that don't gets used much we use the front steps going into the kitchen. I've already had to replace one rivet with a bolt and nut the other one is about to break.
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Old 09-18-2013, 10:24 PM   #10
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Angry Lippert Steps

Yeah I have that same problem on my 2014 Georgetown. The Lippert Steps sheared the main bolt. Its been approximately 5 weeks of not having steps and actually no use of my RV. I finally got the warranty divison last Wednesday who agreed to send a new set of steps to the local authorized warrranty service shop. As of today, no steps. I refused to go anywhere in the RV and have to hop in and out of the darn thing. This has been a very frustrating experience.
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