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Old 05-28-2016, 02:29 PM   #1
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Magic Chef Microwave Starts On Its Own

While camping this past week, we had a less than pleasurable experience with the Magic Chef microwave in our Georgetown. Tuesday morning at 2:00 AM the microwave turned on by itself. We were sleeping and had not used the microwave at all while camping.

I unplugged the microwave which stopped the fan and as soon as I plugged it back in the fan started again. Nothing I could think of at 2:00 AM would shut it off, other than unplugging the microwave. I played around with it a bit more during the day Tuesday with the same results. We left it unplugged and did without the rest of the week.

After we got home Friday and put everything away I plugged in the microwave and the exhaust fan immediately came on as before. I opened the microwave door (which I had already done on several occasions) and depressed the fan speed setting button. Imagine my surprise when the fan reacted and I was able to turn off the fan while leaving the microwave plugged in.

I do not trust this has “fixed” anything and feel the microwave has one or more internal problems which at the least makes it unreliable and at the worst, dangerous if left plugged in and unattended.

I contacted Magic Chef and they have no product record with the model or serial number of ours. I doubt I will be able to locate the exact replacement unit so locating and customizing the fit for a new one will be expensive.
I have an extended warranty with a $200 deductible but am not sure what they will agree to cover.

Has anyone experienced the unattended startup of their microwave?If it were to start up in “cook” mode it could easily cause a fire.

After being awakened at 2:00 AM by the microwave starting up on its own, my wife is ready to throw it out the door! Since she woke me up as soon as the microwave woke her up, I agree with her on throwing out the microwave

As a side note, one thing I never liked is that the microwave vents to the inside of the motorhome not the outside. Having to locate a non-vented over the range microwave with bottom fan and light makes finding a replacement even more difficult. Attached is a picture of the sticker with the model and serial number.

Any assistance would be appreciated especially from anyone who has experienced a similar issue.
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Old 05-28-2016, 06:14 PM   #2
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I think you should look here in the forum for recall of your Magic Chef Microwave.
If I'm not mistaken it had a recall for exactly what you talked about. Starting on its own etc.

The fix was if I remember right the touch panel was replaced on the out side.


I will see if I can find the thread.
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Old 05-28-2016, 06:31 PM   #3
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Well if you go to replace it they are only $99 at home depot and that is cheaper than the $200 deductible.. Magic Chef 1.6 cu. ft. Over the Range Microwave in Black-MCO165UB - The Home Depot
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Old 05-28-2016, 07:03 PM   #4
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IGGY - Thank you for the reminder. I will do some searching on the forum. As someone on the forum says "search is your friend".

RVNUT - Looks to be an almost identical model, except ours is stainless steel as are all our MH appliances. Perhaps it can be special ordered as stainless. Will do some checking, Thanks for the information!
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Old 05-28-2016, 07:09 PM   #5
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Yes as Iggy said there is a recall. It's been a couple years though I thought. Jerry


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Old 05-28-2016, 07:37 PM   #6
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Jerry01 - My Magic Chef microwave was manufactured in July of 2012 and installed in my 2014 Georgetown by Forest River. The recall you recall may well be applicable. I am searching for MC Microwave recall information. They are made in China, I believe by Daewoo.
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2014 Georgetown XL 334QS (class A with 4 slides)
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Blue Ox Aventa LX tow bar, base plates, diode kit
SMI Stay-IN-Play Duo auxiliary braking system
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Old 05-29-2016, 02:07 PM   #7
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The original recall was for Frigidaire microwaves in the Georgetowns. The control units are probably the same. Iggy shared a recall notice from the National Highway Transportation Safety Administration. I think it was early last year. Mine fell just outside the supposedly affected serial numbers, but still had the same problem you describe. Unfortunately, I can't get the PDF file to attach. Forest River was willing to replace it, but they wanted me to coordinate between a dealer to remove and reinstall the microwave in the cabinet with a Frigidaire repairman to replace the control panel. After several tries, including multiple FR dealers and Frigidaire dealers, none who wanted to do the work, I finally gave up. After fighting with resetting the control panel by unplugging it for about an hour each time it screwed up for a few months, the problem went away and it has been working fine now for about a year. I think it was possessed! We're full timers though, so it gets used daily. I was able to copy some of the recall text below. Good luck!


Mfr's Report Date: July 23, 2014 NHTSA Campaign Number: 14V-449
Components:
EQUIPMENT:RECREATIONAL VEHICLE Potential Number of Units Affected: 1,041
Problem Description:
Forest River Inc. (Forest River) is recalling certain model year 2013-2014 Georgetown, Sunseeker, Forester, Cross Country, Pathfinder, Cardinal, Blue Ridge, Cedar Creek, and Brookstone recreational vehicles manufactured March 11, 2013, through April 26, 2013 and equipped with certain Frigidaire Convection Microwave models CFMV152CLB and CFMV154CLS. The microwave may start on it's own and begin heating when unattended.
Consequence:
If the microwave starts on its own and there are contents inside, a fire could result.
Remedy:
Forest River will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall is expected to begin in September 2014. Owners may contact Forest River customer service at 1-800-353-7383
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Old 05-30-2016, 10:44 PM   #8
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This may help


https://mcappliance.com/media/manuals/MCO160UBF.pdf
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Old 05-30-2016, 11:18 PM   #9
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Thank you to everyone for their comments and information.

I sent an email to my selling dealer and to Forest River and I will call Magic Chef again Tuesday morning.

With the additional information I now have, hopefully I can convince someone to take responsibility for replacing the unit.
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2014 Georgetown XL 334QS (class A with 4 slides)
2013 Smart Car TOAD
Blue Ox Aventa LX tow bar, base plates, diode kit
SMI Stay-IN-Play Duo auxiliary braking system
25' Off shore blue water fishing boat
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Old 05-31-2016, 12:33 PM   #10
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Possible Resolution on 6/10/16

After several calls this past week, today I finally reached a knowledgeable and helpful person at MCA Corporation, who quickly informed me my microwave was covered under a "known issues" document. They are sending me the necessary parts including a new membrane keypad and have scheduled a service technician for Friday June 10th. I am crossing my fingers they are able to resolve the problem.
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2014 Georgetown XL 334QS (class A with 4 slides)
2013 Smart Car TOAD
Blue Ox Aventa LX tow bar, base plates, diode kit
SMI Stay-IN-Play Duo auxiliary braking system
25' Off shore blue water fishing boat
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