Our 378 is in the shop right now for this same problem. The darn thing simply will not hold it settings. I have reprogrammed it at least 25 times. I REPROGRAMMED IT EXACTLY LIKE THE MANUAL SAID TO. The reprogramming "may" last a day then it has a mind of it's own again. Called the factory (MCD Innovations) and the tech said it was low battry voltage. Checked the voltage at the switch numerious times and it showed 12.3 to 12.9 volts everytime. Not low voltage!!!!!! MCD sent a new motor assembly at cost and I went to take the shade down, couldn't get it down and decided not to let my anger with this piece of c*** cause me to rip it down and replace with towel or something that works. Took it to the dealer to have the new motor installed. The motor was about $60 and probably an hour of labor at the dealership. WE SHALL SEE.......
2011 Georgetown 378TS in FireMist
2013 Jeep Wrangler Toad
Kirby the Old Dog, passed but still in our hearts
Max E. Dog, the new pup
Eureka the Old Cat, still hangin' on