No propane caused by failed solenoid valve
Our just over a year old (one week) 327DS Georgetown had no propane when we arrived at a campground last Friday. The tank and control panel gauges both showed lots of propane but I noticed that there was no light showing at the CO/Propane detector. The 5A fuse for the Safe-T-Alert system, located at the front end of the house battery compartment, was blown.
Investigation of the problem showed that the shutoff solenoid at the propane tank had a shorted coil and was drawing around 8A, almost 3x it's rated draw of 3A. It's also more than the 5A fuse will handle causing the fuse to blow. I discovered that the solenoid shutoff is NOT available as a repair item. The only way to get a replacement is to purchase a complete Safe-T-Alert kit containing the alarm and the solenoid. The solenoid supplied with the new detector is a much better one, with a metal shield around the coil and a current draw under 1A, a big savings for dry camping.
I decided to repair this using my service contract rather than trying to get Forest River to repair it past the 1 year warranty. I got two additional benefits from this repair:
1. I discovered that the service life of the detector is 5 years after installation. Shelf life of a new detector is 10 years.
2. The service tech that installed the replacement solenoid recommended installing a cutoff switch for the solenoid to eliminate its power draw when propane isn't needed but power is being supplied to the detector. A standard automotive rocker switch will do the job.