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Old 08-12-2018, 01:12 PM   #1
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Join Date: Aug 2017
Posts: 10
Poor quality control and cheap materials used in my 2016 Georgetown.

I have a 2016 Georgetown and are having way too many Quality Controll issues. My steps pop out while driving for no reason. My wood trim around the slide out is cracking. The sliding door in the back to the bedroom track has broken and the rails have come loose as well making that door not functional at all. For the amount I paid for this RV I am Appalled at the lack of quality of materials used and broken and defective equipment!!! I called the dealer where I purchased it from and was told there was only a 1 year warranty and will not be covered I was floored!!! What can you do to fix these issues? THIS IS COMPLETELY INEXCUSABLE!!!


Mr. Steve Schneider


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Old 08-12-2018, 02:36 PM   #2
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Join Date: Jul 2010
Location: Desert SW - Arizona
Posts: 6,680
Steven sorry to hear about your issues but we all have been there.
The only difference is that we had our issues resolved with in the 1 year period.
Many other here will tell you a lot worst stories but that doesn't change anything.

ALL trailers and motorhome manufacturers have the same mindset.
Get them out of the factory as quickly as possible and to the dealers and let them handle the minor repairs.
Like I said all manufacturers use the same mindset.

So the answer now is can you handle the repairs yourself or have to hire someone.

We can assist if you have any problems figuring out what is the best method of repair.
Like I said many have had the same issues as you in the past.

We are here for you.

2012 Georgetown XL - 378TS 60,000 miles
Life is a journey, not a destination !

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Old 08-12-2018, 05:15 PM   #3
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Join Date: Dec 2012
Location: Hampton Roads, VA
Posts: 394
Driving a motorhome across the USA has been compared to a 7.0 earthquake, so it's no wonder that things fall apart. The wonder of it all is that most RV's are not a pile of junk alongside every interstate.
We all have problems, so we all either get them fixed, or we become carpenters, electricians, plumbers and chassis mechanics to keep our RV's on the road. I have just spent time repairing my step, replacing hydraulic hoses, replacing light bulbs, cleaning my water lines and repairing the bedroom sliding door.
If you can send some pictures of your problems, someone on here has fixed your issue and I'm sure would be willing to help. Happy camping
John & Susan, Olivia the dachshund
2011 Georgetown 337DS
2003 Dodge Dakota
Hampton Roads VA
2016 174 Days camping, 2017 66 days 2018 24 days
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Old 08-12-2018, 05:17 PM   #4
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Join Date: Aug 2017
Posts: 10
Thank you I will take some pictures and post them...
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Old Yesterday, 01:22 PM   #5
Join Date: Jul 2013
Location: N. j.
Posts: 81
I've fixed the sliding doors on my burkshire bunk house a few times not a hard job
Think the problem is the screws are way to short and the wood at the top of the doors is to thin
What you need to do is take all the doors off and out of The unit cut a strip of 1/2 plywood the size of the top of the door glue and screw the wood to the top of door
And when you put the hardware back on use longer screws also if the door has any back and forth play in it put a few wood block on the back edge (nice quiet ride).
Did this 2 years ago no more problems if you have a tablesaw job will. Be easeyer
Don't use pine it will crack you will be back ware you stared good luck
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Old Yesterday, 02:02 PM   #6
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Join Date: Apr 2017
Posts: 226
Following this . . .
2017 GT 31L5
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Old Yesterday, 03:01 PM   #7
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Join Date: Jun 2012
Location: Florida
Posts: 193
Re: steps coming out while driving. Had same surprising issue with Georgetown XL when new. Our problem was in the screen door not making contact with the sensor (?) on the frame of the door 1) screen door maybe slightly out of square/twisted may be better term. Check that. That solved our issue but now we lock the door so a pothole doesnít t jar causing a disconnect of screen with frame. No more issue. Yep as others said we need to become resourceful and In Some cases DIY. This forum can help- some smart/experienced people here
I feel your frustration with dealers and unexpected issues Good Luck

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