Positive!!!! Cummins Power South Fort Myers Fl
Two weeks ago I was on my way to the keys when my Generator quit putting out power. I stopped at Campers World in Ft Myers.
After being told no tech available, that I would have to make an appointment. We were sent on our way. I stopped and asked if we could check our shore power before proceeding on. Since I elected to have the RV fridge I wasn't as concerned about the generator for more than comfort. Rebecca one of CW service department reps was kind enough to have us pull over to the shore power hookup and we tested out ok. So we decided to proceed onward. She recommended we contact Cummins Power South, the regional Onan dealer. We contacted Art the service manager and he had us head over. Within Minutes we were in and the RV was being tested. They replaced a part and told us if we had anymore issues to bring it back and they would pull the unit. We were back in route to the Keys. Unfortunately it only lasted 2 hrs. We continued south to the keys. Had a great trip. Contacted Art on way home. He made immediate availability, checked it out. Found a unbalanced shaft and ordered a part. Kept the unit. Kept me informed ever step of the repair! Now I have my generator working better than new!
A special shout out to Art and his crew! Bless you all for you compassion and Kindness!!!
2016 Days Camping = 12
2015 Days Camping = 48
New: 2015 Forest River Georgetown 328TS
2016 Equinox Tow Vehicle
old: 2013 FR Rockwood 2318G w/ 2001 Ford F250 4X4 Diesel