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Old 08-19-2014, 09:27 PM   #11
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Three weeks seems to be a common time frame when having issues with an RV. If you really love the RV and are very happy with the deal you made then stick it out. Only other advice I can give, which I think you already know, is to do another PDI before any more money changes hands. Make sure every repair in the contract is completed to your satisfaction before sealing the deal.

Now with all that said, if it goes beyond 6 weeks I would get my money back and find another unit.


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Old 08-19-2014, 09:33 PM   #12
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Originally Posted by gspage53 View Post
Sorry for hijacking this post but the BBB has excellent track record recovering money. An 'F' rating will effectively kill their reputation and has the potential for putting them out of business. I have used the BBB on an unrelated issue and was very satisfied with the results but the contractor wasn't. Even the threat can get them moving. One tactic MH business's use is to fine print the contract with an arbitration instead of litigation statement. I wont keep responding but use all your resources and make them know you are serious.


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I don't believe there bbb accredited.... They have according to the BBB responded and made efforts to correct complaints.. All the complaints were resolved to the complainants satisfaction...so they do the right thing they just have to be motivated..lol
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Old 08-19-2014, 09:40 PM   #13
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Old 08-19-2014, 09:41 PM   #14
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Originally Posted by Campin Cajun View Post
Three weeks seems to be a common time frame when having issues with an RV. If you really love the RV and are very happy with the deal you made then stick it out. Only other advice I can give, which I think you already know, is to do another PDI before any more money changes hands. Make sure every repair in the contract is completed to your satisfaction before sealing the deal.

Now with all that said, if it goes beyond 6 weeks I would get my money back and find another unit.


2013 Berkshire 390 BH

Campincajun.. I believe I got a good deal.. ( never brought a motor home before)I'm 18k below nada... And the inspector I hired tells me I got a incredible deal even if they didn't make the repairs...
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Old 08-19-2014, 09:51 PM   #15
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Walk away
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Old 08-19-2014, 09:59 PM   #16
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Two items:

1) If they're not responding to you, it's possible they've written you off. It's possible they put the unit back up for sale instead of even starting the repairs and waiting to see if you ever come back for your deposit. By not returning calls, they can stall having you ask for your deposit back.

2) Regarding the BBB, they don't always fix the problems. Years ago I ran into an issue with my phone company. I cancelled my phone line when I sold my house. They cancelled the account, but continued to send me a monthly bill and expected me to continue paying for services not rendered. I tried to file a BBB complaint but the BBB came back saying they were a hopeless case, they couldn't get them to do anything, and sorry about your luck. (Note: the issue finally went away, but it took like 1.5 years to straighten out. In the end I ended up paying for equipment not returned (which they never came to get) and they wiped out the service charges.)
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Old 08-19-2014, 10:16 PM   #17
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If I have money down on a unit and can't get a call back from the salesman/dealer/service dept. I think I would be a little uneasy about what kinda relationship there will be AFTER the sale is completed. Just my thoughts....


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Old 08-19-2014, 10:16 PM   #18
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I just noticed that it sounds like I have not been able to speak to anyone.... Let me rephrase...The salesman doesn't return my calls but I did speak with the sales manager last week ( Thursday )and she stated it should be ready the end of this week... I then got a call from the title department( Friday ). Who wanted to set up an appointment for the PDI and to complete the transaction for this coming Friday ...I explained to her I didn't want to make the almost 2 hr ride to be told the MH wasn't ready.. She stated she would make the appointment tentatively and She would have the salesman call me to verify the work would be completed...... I have not heard from the salesman ..And I again left him a message.... I'm not going to chase him... I will wait .Until someone calls to verify the work has been completed....Ill give them another week..
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