Reply
 
Thread Tools Display Modes
Old 01-30-2015, 06:13 AM   #1
Senior Member
 
cjd10's Avatar
 
Join Date: Sep 2013
Location: Charleston SC
Posts: 515
Purchasing Direct from FR Parts Department

Can you buy parts directly from FR parts department? I have a phone number to the parts department and they will offer me a part number but tell me I have to have my dealer order it.
Is there another number that will sell directly to the end customer?
The number I have is 574-206-7600
__________________

__________________
2014 Georgetown 351DS

Charleston SC
3 Boston Terriers, 1 Frenchie
Gonna miss you Toby. RIP
cjd10 is offline   Reply With Quote
Old 01-30-2015, 06:57 AM   #2
Camper Less Camping
 
Cajun Po-Boy's Avatar
 
Join Date: Apr 2012
Location: NW
Posts: 3,642
Nope...from my experience all parts purchases must go through a Dealer.



__________________

__________________
2013 Sabre 32RCTS-6 (sold)
Family of 4 whose always on the GEAUX!
Cajun Po-Boy is offline   Reply With Quote
Old 01-30-2015, 09:00 AM   #3
Member
 
Join Date: Mar 2014
Location: Hollister, MO
Posts: 38
Yes, you have to order thru your dealer. We had a 2014 Coachmen toy hauler and ordered parts from the factory several times. We also had a Tiffin product and could order factory direct from them also.
__________________
Will and Patty
2015 Georgetown 335DSF
2012 GMC Acadia
2014 Harley Davidson Tri-Glide
Will Parish is offline   Reply With Quote
Old 01-30-2015, 09:17 AM   #4
Senior Member
 
PhoneDude 8289's Avatar
 
Join Date: Sep 2013
Location: Texas
Posts: 1,152
That's not good at all. The dealer closest to me puts me off and doesn't want to work on our unit because we didn't buy from them. He'll take a $% of my money should I need to order a part thru them, not fair at all.
__________________
Joe & Beverly
2014 Ram CTD, CC, SB
2014 8289WS lifted
PhoneDude 8289 is offline   Reply With Quote
Old 01-30-2015, 09:44 AM   #5
Senior Member
 
KMP44's Avatar
 
Join Date: Apr 2013
Location: Central New York
Posts: 1,040
Quote:
Originally Posted by PhoneDude 8289 View Post
That's not good at all. The dealer closest to me puts me off and doesn't want to work on our unit because we didn't buy from them. He'll take a $% of my money should I need to order a part thru them, not fair at all.
I would think you could buy from any dealer and get the part drop shipped directly to you. Maybe not, but if you buy through a dealer and you are paying the shipping already, not sure why they wouldn't just ship direct to you.
__________________


2017 F-250
2013 Rockwood Roo 23 IKSS
KMP44 is offline   Reply With Quote
Old 01-30-2015, 10:23 AM   #6
Senior Member
 
Iggy's Avatar
 
Join Date: Jul 2010
Location: Desert SW - Arizona
Posts: 6,788
I have purchased straigt from Forest River in the past when I had my 5th wheel.
Things may have changed but I have an email to the parts department asking.
When I get a reply I will post.
__________________
2012 Georgetown XL - 378TS 63,300 miles
Life is a journey, not a destination !

Iggy is offline   Reply With Quote
Old 01-30-2015, 11:00 AM   #7
Senior Member
 
dbarr's Avatar
 
Join Date: Feb 2013
Posts: 500
I've ordered awnings, J panels, fenders, decals and cabinet doors from from FR Warranty. Not all at once but never through a dealer.


Sent from space
__________________
'15 F150 Ecoboost Maxtow Scab '13 Freedom Exp. 233RBS
Days camped 2017-46, 2016 -56, 2015-33,
2014-47,

Years camping....52
dbarr is offline   Reply With Quote
Old 01-30-2015, 11:01 AM   #8
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 9,201
I have ordered parts from the FR parts dept many times and never had a problem, last time about a year ago unless they changed something.
__________________
Coachmen M/H
Concord
2018 / 300 DSC

Witch Doctor is offline   Reply With Quote
Old 01-30-2015, 11:18 AM   #9
Member
 
Join Date: Jan 2015
Posts: 47
I have ordered direct from suppliers. Do you know the supplier of the part and whether they will allow orders? Most will.
ksignoles is offline   Reply With Quote
Old 01-30-2015, 03:37 PM   #10
Senior Member
 
plshilo's Avatar
 
Join Date: Feb 2013
Location: Wellborn, Florida
Posts: 313
We have a PT 5th wheel and I have purchased parts Right from PT. I am not sure about FR, the number I have is different from the one you listed.
__________________

__________________
Phil & Linda and our two four legged girls - Cricket & Lucy
2016 F350 Super Duty
2011 Prime Time 27.0 RET Crusader 5th Wheel
plshilo is offline   Reply With Quote
Reply

Tags
parts

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by


Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:25 PM.