If the flat screen is built into the wall and bracket doesn't swivel or tilt and you can't seem to move it... as in my bro-in-law unit that only spins from living room around to the bedroom.
Look underneath the TV where there are two Philips screws that hold the TV to the back frame so it doesn't bounce off the mount. When the two small screws are removed the TV can then be lifted up off that quick connect frame. You can get to all the wires and connectors then. Hope yours is as simple.
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