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Old 10-17-2016, 05:01 PM   #1
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replacing hydraulic pump motor

Hello all,

Working on a 2012 378. The hydraulic pump motor went out in the leveling/slide hydraulics. I ordered a new pump motor and coupler.

My question is about the coupler. How do I install it? Does the old one just pull out and I insert the new one? Will hydraulic fluid be draining once I remove the coupler? And finally will I have to bleed the system when completed?

Thanks in advance,

Robb
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Old 10-17-2016, 08:15 PM   #2
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Robb hope this helps.

A few years ago a guy replaced the seal in his Lippert pump on another forum.
He has pictures and descriptions that may help you answer your question.
Good luck

Link
http://www.irv2.com/forums/f115/lipp...ent-60352.html
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Old 10-18-2016, 06:29 PM   #3
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ok, replaced the motor and coupler today. The coupler just pulls out and you slide the new one in. Then mount the motor and test.

Slides all work now!

Robb
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Old 10-18-2016, 07:30 PM   #4
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Originally Posted by MORobb View Post
ok, replaced the motor and coupler today. The coupler just pulls out and you slide the new one in. Then mount the motor and test.

Slides all work now!

Robb
Kind of interested in where you were able to order the motor and coupling from.

Do you have any pictures or part numbers or costs you can share?
This is one subject that may gain a lot of attention as others may have burnt out motors.
Did you loose fluid when you removed motor and coupling?

Thanks
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Old 10-19-2016, 08:57 AM   #5
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X2 what Iggy said. Some pictures, part numbers, vendor, etc. would certainly be appreciated.
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Old 10-19-2016, 02:16 PM   #6
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I once had a pump problem, Lippart covered the cost under a recall. Wouldn't hurt to call them.
Lippert Components
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574-537-8900
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Old 10-19-2016, 03:50 PM   #7
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Lippert Hydraulics

Instead of the usual complaint and criticism about manufactures, or more importantly, the suppliers of the assemblies of our motorhomes and campers, I will risk ridicule by stating that Lippert Components, and specifically John Armstrong have gone above and beyond anything that I would have expected in their assistance and the customer care that they have extended to me. I was able to explain my situation, pump assembly on G-town 378, 2011, and most importantly ASK for their help in trying to resolve my hydraulic problems. Together, we were able to come up with a plan that was much more than fair, more than I could have a right to expect, and resolved my problem. I know many people have different views, but I feel that Lippert has and does understand what Customer Service really means.
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Old 10-20-2016, 10:07 AM   #8
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Quote:
Originally Posted by Maddog378 View Post
Instead of the usual complaint and criticism about manufactures, or more importantly, the suppliers of the assemblies of our motorhomes and campers, I will risk ridicule by stating that Lippert Components, and specifically John Armstrong have gone above and beyond anything that I would have expected in their assistance and the customer care that they have extended to me.
...........
I feel that Lippert has and does understand what Customer Service really means.
Lippert has, according to discussions I've had with their reps, been working hard to improve customer service for the last few years. Unfortunately, while it's very easy for management and senior staff to get with the program, it's often not as easy to get the workers at the lower levels of the organization to change their attitudes. I've had three dealings with Lippert since I purchased my 2011 Georgetown in July 2011, and none of them was an example of good customer service. The worst one was a safety related part that was to be shipped overnight to my dealer. The part was packaged for shipping but the Lippert worker at the loading dock "forgot" to give it to FedEx twice. It never arrived before I had to leave with my rig for a conference I was scheduled to attend.

Phil
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Old 10-20-2016, 04:20 PM   #9
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Is John Armstrong looking after Georgetown again? He looked after us very well when our coach was new. But have not needed anything from Forest River in a long time.
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Old 10-20-2016, 04:50 PM   #10
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Is John Armstrong looking after Georgetown again? He looked after us very well when our coach was new. But have not needed anything from Forest River in a long time.
John Armstrong left a long time ago.

Latest:
Georgetown Service & Warranty
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Fax: (574) 206-2484
Email:
kstratton@forestriverinc.com
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