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Old 07-22-2012, 04:02 PM   #1
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Seats wearing

We have a 2011 Georgetown purchased Aug3 2011 14,000 miles The driver and passangerseats are showing wear and our unit is just now a year old. Has anyone experienced this Whar can we do
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Old 07-22-2012, 05:23 PM   #2
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Others had similar problems with RV furniture. Often the mfgs. will recover or replace if close to the warranty period, sounds you are. Suggest start with dealer, notify FR if needed.
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Old 07-22-2012, 07:41 PM   #3
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Contact John Armstrong at FR and he should be able to advise you what if anything FR can do or put you in touch with the manaufacturer. If it's Williamsburg Furniture Company you'll contact Whitney Culp in the warranty dept.

jarmstrong@forestriverinc.com

wbf.service@yahoo.com

Be prepared to provide date of purchase and the information on any tag on the furniture you're having problems with.

Best of luck! Let us know how it works out.
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Old 07-22-2012, 09:30 PM   #4
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Do it ASAP as we are out of warranty period and are sol
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Old 07-22-2012, 10:34 PM   #5
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You would think that the furniture would last more than a year.
The same thing happen to me.
I had to send pictures to forest river and then they replaced the affected
furniture,
But after the 1 year mark i was on my own.
GOOD LUCK
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Old 07-23-2012, 10:06 AM   #6
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I just noticed it on my drivers seat edging falling apart after 3 months.
It is at the dealer now for that and a few other things.
See pictures
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Old 07-28-2012, 01:44 AM   #7
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I'm sure my seats are far out of warranty. And they're falling apart. But anyway here is a picture of the tag off the bottom. I'll certainly never buy anything from this company.
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Old 07-28-2012, 02:46 AM   #8
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We also have a 2008 Georgetown we purchased used. Everything in this unit is perfect, except the fake leather garbage. The captains chairs are not as bad as the couch, and that looks like it has been through WW3. We knew that going into this purchase, so I am now trying to figure out if a cover will fit the design of the couch. So far nothing looks like it will work, so probably going to tackle it myself, as much as I don't want to. I have sewn many things, including saddle pads, draperies, and even totally recovered a recliner once, (I will not ever do that again), so I know I can do it, just really not happy about the horrible quality of the material originally used, and the company not recalling it. This is not a cheap or easy fix, and shame on them for forcing people to take care of it themselves. 20 or 30 years ago that would not have been the case.
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Old 07-28-2012, 08:54 AM   #9
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I contacted the comapny directly but I will let me dealer work it out with Forest River and Williamsburg Furniture.
Here is the information I have if anyone want to buy a replacement cover which they said they do often. Have no idea how much.

If you want to ask about replacement covers or warrantee information you can contact Whitney Culp wbf.service@yahoo.com

Williamsburg Furniture
Service and Support
Ph (574)773-7711 ext:26
Fx (574)773-2586
2096 Cheyenne St.
Nappanee, In 46550

They asked ofr a picture of the tag that is pictured above.




From: John Ingianni <iggy_az@cox.net>
To: (Williamsburg Furniture)' <wbf.service@yahoo.com>
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Old 08-05-2012, 03:57 PM   #10
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seat problem

Yes, I had the same problem ! I have the same model and year. The driver's seat was actualy worn the day I bought it. I had them replace the cover. I am not impressed with the quality !!!!!!!!!!!!!!
CampingPhil
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