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Old 04-06-2016, 03:35 PM   #1
Join Date: Feb 2015
Location: Roswell, GA
Posts: 71
Stairs will not stay out

The stairs on my 328 will not stay in the out position. I am hoping it is only a faulty switch but does anyone know how I can test if it is the switch or something else?

For the time being I have disconnected them underneath so they stay out.

I would appreciate knowing if others have experienced this same issue and what the solution was.



(Ron & Karin)
2015 Georgetown 328TS
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Old 04-06-2016, 05:03 PM   #2
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Join Date: Oct 2013
Location: Central upstate New York
Posts: 236
Sounds like a step controller, should be in the step area and plugged to steps and wires to batteries, black plastic.

George & Jerri
06 GT 340 TSSE
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Old 04-06-2016, 05:46 PM   #3
Join Date: Jun 2015
Location: Clinton
Posts: 81
Check door switch make sure it making contact,or switch by
Master switch.
Georgetown 335DS 2013
Toad 2010 Ford Fusion
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Old 04-06-2016, 05:50 PM   #4
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Location: Munith, Mi
Posts: 155
Had similar problem in my 378. I found a 5 amp fuse in the battery compartment was blown. The fuse was inline not in a fuse panel.
Mickey & Sue Stamper
2013 GT XL 378TS
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Old 04-06-2016, 06:20 PM   #5
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Being a 2015 year unit you must have a Kwikee install. The step power switch must be on to keep the steps extended with the door closed. That switch is an illuminated switch and supplies 5 volts to the step controller. If that switch is not illuminated when set to on you may have the 5 amp fuse controlling it blown (same 5 volts supplied to controller). The fuse could be in the battery control center or as mentioned in line.
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Old 04-06-2016, 06:23 PM   #6
Join Date: Feb 2015
Location: Roswell, GA
Posts: 71
Thanks for the replies. I will check them all.

(Ron & Karin)
2015 Georgetown 328TS
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Old 04-07-2016, 03:19 PM   #7
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Join Date: Apr 2015
Location: Kissimmee Florida USA
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rkulbok, On my 328 the switch light for my steps is already burnt out. The step stays out when the battery master switch is turned on and the stair switch is on. If you turn the ignition key on the step retracts. No matter what the other switches are in, they retract.
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