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Old 09-10-2015, 11:22 AM   #1
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Join Date: May 2015
Posts: 16
Step won't go all the way in or out, Noise

My steps won't go all the way up or down and make a noise while doing so... I looked at previous forums on this... lubed it up, still didn't work.

Any thoughts on what the problem is and/or how to fix it?

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Old 09-10-2015, 02:02 PM   #2
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Location: Desert SW - Arizona
Posts: 5,887
Steps are bad.
How old is your Georgetown?
Have you contacted your dealer or Forest River yet?

2012 Georgetown XL - 378TS 49,000 miles
(2013 - 98 days) (2014 - 117 days) (2015 - 67 days) (2016 - 115 days)
USAF Retired - MSgt

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Old 09-10-2015, 02:24 PM   #3
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1 Year old. Going to do that next.
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Old 09-17-2015, 10:35 PM   #4
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Posts: 163
Gear is stripped in the motor. Just had same problem with the same steps. Replaced motor which has the gear with it! Works great now!
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Old 09-18-2015, 09:42 AM   #5
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Join Date: Oct 2014
Location: Frederick, CO
Posts: 45
My steps go in and out ok but the motor sounds like it cycles four or five extra times when they go out. This started after I washed the steps with a hose in preparation for painting them. It seems like spraying under the steps with a hose should not be an issue since they are exposed to weather anyway. Replacement motor and controller are pretty pricey and I don't know which is the problem. Any thoughts?

2010 Georgetown 337 DS

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Old 09-18-2015, 03:45 PM   #6
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Location: Central upstate New York
Posts: 236
The motor is a window motor out of a Taurus Ford you can get it at a local auto parts store about $40
George & Jerri
06 GT 340 TSSE
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Old 09-18-2015, 05:42 PM   #7
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Location: Whitehouse, Texas
Posts: 546
I have an extra motor if you need one. I have the 3 step lippert type.
PM me and I'll send it to you if they are a match and this is the problem.
2013 Georgetown XL 378
2008 Honda CR-V
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Old 09-21-2015, 04:39 PM   #8
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Location: Denver, Colorado
Posts: 250
MarkAnne, I had the same problem a couple of years ago with the step motor making 4 or 5 knocking sounds when it operated. A replacement motor solved the problem. Here's some information I posted about it back then. Hope it helps:

The motor used for the Lippert steps on the Georgetown is a Ford and Lincoln power window motor. They are available from Car Quest, Advance Auto Parts, O'Reilly, etc. for about $50. You will need to cut and reuse the electrical connector off the old Lippert step motor, as it is different from the Ford connector.

Two manufacturers available:
ACI part # 83694
Cardone part # 42-309
2010 Georgetown 373
2013 Jeep Wrangler
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Old 09-28-2015, 06:42 PM   #9
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2012 Georgetown...My Step Broke the third outing. Replaced under warranty. Just got back from a 3800 mile vacation and step broke again (on the road). This time I did the modification myself in camp. Drilled out the ball pin and replaced it with a new SS Bolt. Works better than new! I just may call it "FIXED".
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Old 11-27-2015, 05:18 PM   #10
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What model year on Ford Taurus for the window motor?

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