When I took delivery of my 2011 F250 diesel late in 2012, it had been on the lot about 14 months. Ford has a website (my ford.com) where I can log in and see the maintenance log for my truck. After registering and viewing the maintenance history, I consulted the maintenance requirements established by Ford, wherein they state "...the oil in your 6.7 diesel must be changed as directed by the onboard computer, or 1 year whichever is sooner." So, I shot my salesman an email referencing chapter and verse, and asking him if the oil should be changed right away due to age. In a few minutes, my cell phone rings, and the sales guy says "...no worries, just change it when the computer says to." So, then I asked him if he wouldn't mind responding to my email with that instruction. He said sure, but I didn't hear from him for two days, but then got an email asking me to bring the truck in for a free oil change. Interesting yes? Those standards should work both ways. So far, the truck has been a good one.
2016 Ford F-350 Lariat CC, 4x4 SRW. B&W turnover with extender. 2015 CC Silverback 29RE, fitted with Reese Goose Box. Amateur Extra Class K5TS, 2016 nights camped 16