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Old 11-06-2009, 08:55 PM   #11
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I'm thinking from the noise that thing made it's replace rather than rebuild. Scared the life out of me. We'll see once they start on it.
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Old 11-06-2009, 08:59 PM   #12
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Forgot to ask.. How did you know when the warranty started/ended on the chassis?
I took it from the day I picked up the coach and 3 years from that is 11/26/09 too close for comfort. Thankfully It's covered. I did get a surprise when I called Ford and that was the chassis was still shown as owned by Forest River. We got that resolved and the lady said it was a 5 year / 60,000 miles so it's covered. I'm planning to call them Monday and ask for that in writing.
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Old 11-06-2009, 09:33 PM   #13
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Hmm.. So I wonder if Ford starts counting from the day they sold it to Forest River. I may call Ford and poke around a bit. 5/60 is good.

I bought a 72 month warranty for $4650 with mine, but if I don't use it, I get $3500 back.
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Old 11-07-2009, 03:20 AM   #14
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Hmm.. So I wonder if Ford starts counting from the day they sold it to Forest River. I may call Ford and poke around a bit. 5/60 is good.

I bought a 72 month warranty for $4650 with mine, but if I don't use it, I get $3500 back.
We purchased the Good Sam ESP Plan. It's a 7 year / 70,000 warranty.
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Old 11-09-2009, 12:56 PM   #15
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I took it from the day I picked up the coach and 3 years from that is 11/26/09 too close for comfort. Thankfully It's covered. I did get a surprise when I called Ford and that was the chassis was still shown as owned by Forest River. We got that resolved and the lady said it was a 5 year / 60,000 miles so it's covered. I'm planning to call them Monday and ask for that in writing.
The 5yrs / 60,000 miles limited warranty is on the power train. The 3yrs / 36,000 miles is the bumper to bumper warranty.
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Old 11-09-2009, 02:19 PM   #16
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Just received a call from Packer Ford. The problem is in the rear. Two bolts sheered off causing the gearing to shift and started breaking off teeth. They believe one bolt broke first and that caused the whining sound from the vibration. Once the second bolt broke on me Friday evening it was all over for the rear. Ford is over-nighting an entire rear differential assembly. They will replace the rear assembly and then check the transmission again to be sure there is no damage due to the rear breaking. If all goes well it will be done before the end of the week.
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Old 11-09-2009, 02:42 PM   #17
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Wow, glad to hear it wasn't the transmission. Realatively speaking the rear end is much easier to deal with. I did the same thing on my Jeep but it wasn't due to over tightening the bolts it was that I had forgotten to put Locktite on several of them and they worked their way loose. Luckily I didn't break any teath though. Must be the added load of your Toad vehicle put enough strain on the rear end so as to act up where it didn't when the dealer drove it by itself.

Thanks for the update and glad to know it will be taken care of.
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Old 11-09-2009, 03:33 PM   #18
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Hmm.. So I wonder if Ford starts counting from the day they sold it to Forest River. I may call Ford and poke around a bit. 5/60 is good.

I bought a 72 month warranty for $4650 with mine, but if I don't use it, I get $3500 back.
Warranty starts from the day the unit is put into service. This would be the day you picked up the unit from the dealership.
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Old 11-09-2009, 04:13 PM   #19
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Scary stuff but seems like an uncommon problem. Good thing it didn't happen while out on a trip.
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Old 11-09-2009, 07:36 PM   #20
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Hmm. I'm planning a rear track bar that will bolt directly to the rear differential. I'll be checking the torque on ALL my bolts...

cfsoistman - What the heck are you towing back there? Under 4000lbs right? :-)

I have this vision of your cruising down the highway at 70MPH pulling a small bulldozer...
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