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Old 06-22-2015, 09:00 PM   #1
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Warranty on rear cap

Georgetown 335
I have been waiting 6 weeks on my local dealer to get the fiberglass repairs warrantied.
How long would you give them before you would get a lawyer involved.
I bought my unit new 11 months ago it has cracks every where there is a lip on the cap and the bed slide has some spider cracks on it .
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Old 06-22-2015, 10:23 PM   #2
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I would get it back to the factory in Indiana and have them call me when it's ready! ( I really don't know the protocol for this kinda repair, I think i would rather the factory be involved in making that repair since they built it, maybe they will see what went wrong etc... )


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Old 06-22-2015, 10:32 PM   #3
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Plus 1 on the factory. I spent a hot month in Tuscan a couple of years back waiting for them fix our RV. after it was fixed I was on the road for less than a month and the same problems reoccurred. Went to the factory (I had to wait 2 months for an opening) they fixed everything in 2 1/2 days and it is still fixed.
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Old 06-23-2015, 06:52 AM   #4
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The local dealer where I bought the unit is telling me that they are waiting on Forest River to ok the repairs. Are you saying i should call Forest River my self and see why it's not getting approval.
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Old 06-23-2015, 06:59 AM   #5
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Dually, sounds like a dealer may be too busy to get to it, warranty approval should not take 6 weeks. I would contact directly and open a ticket.
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Old 06-23-2015, 01:20 PM   #6
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I'd contact Forrest River ASAP and see if they even got the notice from your dealer. Later RJD
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Old 06-23-2015, 04:27 PM   #7
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I was just called and told they could get it in this weekend
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Old 06-23-2015, 08:08 PM   #8
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Never wait for any dealer!

Quote:
Originally Posted by dually4x4 View Post
Georgetown 335
I have been waiting 6 weeks on my local dealer to get the fiberglass repairs warrantied.
How long would you give them before you would get a lawyer involved.
I bought my unit new 11 months ago it has cracks every where there is a lip on the cap and the bed slide has some spider cracks on it .
Folks all need to listen; when you are at a dealer and you do not get the answer you want or thought you wanted "contact the factory" i9f more people would do this then the factory finds out who the bad dealers are!!!

So since you have been waiting so long simple just call the factory

Happy camping
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