Another warranty issue update
Russ Stull got things rolling. Unfortunately it may not be rolling in the right direction.
Russ gave me a couple of options for local service. I selected Camping World in Panama City because it is nearby. Called them yesterday and set the appointment for next Monday. They asked a full list of questions, make, model, VIN, pump motor part number, etc. Gave them the verbal directions from Russ.
I followed up this morning with Camping World and was told they couldn't order the part due to a lack of authorization from Forest River. I told them to order the part, If necessary I'd argue costs with FR. They still didn't order the part..
Tomorrow we will see who takes action to break this log jam. Makes me wonder, is this a Camping World or a Forest River issue?