it's always helpful for new members to post what type of RV, year, manufacturer and model.
that way you can be directed to the right people. FR has many divisions and owns other separate RV companies.
by the way, is "newdie" a Canadian term for nudist?
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity