Quote:
Originally Posted by Maris
We ordered our Rockwood TT from Recreational Sales & Storage in Peterborough. We went to trailer shows & talked to sales people at trailer dealers. Got sick of the phone calls & bs. Doug Abbott is the owner/sales person and his wife Ann runs the office. They seem to be very honest & straightforward. We have spoken to other customers who are more than happy with the customer service. I think we got a fair deal on our purchase considering the American dollar. We don't have our TT yet, so not sure about follow up service, but as I said, we've talked to other happy clients.
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Not sure how you can honestly say that w/ a straight face. I bought my 2106 TT from them back in '09. If I could've found the same model @ another dealer, I would've dealt elsewhere.
After sale service was less than stellar. Problems w/ FM reception. They & Rockwood/FR weren't much help in fixing problem. I ended up asking a chap that does home theatre & satellite TV service to have a look. Turns out the coaxial cable from the antenna wasn't properly terminated. Insulation was just stripped back & wired jammed into female socket in stereo. FR wasn't impressed when I sent them a bill (which they re-imbursed me) for the cable repair. They said I should've gone to the dealer. I told them the dealer had looked @ it, but couldn't find anything wrong.