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Old 04-14-2015, 07:38 PM   #11
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IMO it looks like a corner hit from the top left and down but I'm not an expert. Mine had little round spots where the bolt heads contacted and yours definitely doesn't have those.
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Old 04-15-2015, 08:03 PM   #12
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Just bought a 3170ds last weekend and ours came with the exterior tv broken like that. The dealer ordered one and ours works fine and is just cosmetic.
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Old 05-21-2015, 09:20 AM   #13
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Just wanted to put an update on this. The dealer where I bought it from submitted the problem to Jensen and said they are ordering a new one. Mine is just cosmetic, but I will be getting a new one under warranty.
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